Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,730 total
Other Categories
Fair and let me treat my dog without worry
I got a fair amount of money back after my dog took a trip to the emergency vet for an upset tummy. I was able to treat him without worry of cost
Insurer: Nationwide
By: Amanda
Pet insurance is a god send..
Too bad this wasn't available to me earlier on. The benefit to having this has been great. Very easy to submit claims.
Insurer: Nationwide
By: Richard
Easy, really like the online claim submission
The new online submission is great and the whole process was fast and easy and clear.
Insurer: Nationwide
By: Alexander
So happy I have ASPCA pet insurance
I have had ASCPA pet insurance on my two dogs now for a few years. I have one dog that suffers with skin conditions pretty regularly and having this insurance has been extremely beneficial for me as his vet bills can be pretty pricey. I never have any issues filing a claim online, the process is very easy. I am always thrilled when I see how much I get reimbursed back. For me having this insurance is 100% worth it.
Insurer: ASPCA
By: Elise
Great Insurance!
Our large breed dog, Great Dane/Mastiff mix, just went through TPLO surgery for his torn CCL. We have had Nationwide Insurance for 3 years now and they have simply been terrific. Claims have been simple, quick and the payouts have been "life-saving", as well as extremely fast. I can't say enough good about the way we have been treated and how well our dog Beowulf has been taken care of. Highly recommend!
Insurer: Nationwide
By: Grant
Rejected first claim due to pre-existing SYMPTOM (dog threw up once) - Zero customer service available
This company gladly took my monthly fees however the very first claim they rejected due to seeing a previous vet visit where my dog threw up. They called it a pre-existing SYMPTOM which isn't described in their policy at all, in fact the vet visits revealed my dog was healthy before I started with this company. Cancelling service is a huge hassle, you can't do it online. I emailed 5-6 times, logged the request through the website and still no response however when the time came they certainly charged me again. Currently on a 45 min hold hoping someone actually works at this company. Apparently they have not figured out how to work from home and use the current COVID situation as an excuse to reduce their staff.
Insurer: Pets Best
By: Brian
when they're sick - it's pricey
My cat is currently in the process of being diagnosed. IT IS expensive going to the vets and ERs.. It was the main reason I got pet insurance - for when something hits, I'll need coverage. Everything has been so exhausting, stressful, and scary. The exception is trupanion. I submit my bills, and there are zero surprises. It's so appreciated - thank you.
Insurer: Trupanion
By: Ashley
easy and efficient
Wow! Dear Trupanion, thank you thank you thank you for your prompt attention to my claim. My sweet little pup had major surgery and that (in and of itself) is so stressful -- but submitting/filing claims was easy and your attention to the claim QUICK and then next day my coverage was in my bank account. WOW. Particularly during these stressful times, this was just the ease that I needed. THANK YOU!
Insurer: Trupanion
By: peg
Easy and quick claim filing and reimbursement
The policy is straight forward and easy to understand. Customer service very helpful! Claim process is easy and not at all stressful! Great coverage for my German Shepherd!!
Insurer: Nationwide
By: Amy
Trupanion Came Through!
Finley is our first dog in 35 years of owning wonderful canine’s to have pet insurance. We were skeptical but decided to go forward with a plan knowing that veterinary costs have escalated and we wanted to provide the best care for our little man. Nothing is more heartbreaking to make a medical decision for your beloved animal based on the cost of care. When looking into various insurers, we checked Trupanion’s credibility with our vet and Finley’s breeder. Each provided positive feedback. On a Saturday evening, we were faced with an emergency and needed a 24/7 facility. We had a 10 month old puppy with 104 fever, extremely lethargic and unable to walk. Finley spent several days hospitalized. Thus, our first claim! After having a delay in processing, due to incomplete pet medical history records, our claim of $2,600., for a septic joint issue, was processed and paid according to policy terms and prior to 30 days of submission. Thank you, Trupanion and your Customer Service team who helped us through our claim!
Insurer: Trupanion
By: Chris