Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 17, 2020

Process of claims simple and seamless

Process of claims simple and seamless

Insurer: Trupanion

By: Jan

Useful
July 17, 2020

Great Customer Service

Although Cocoa's condition wasn't covered, Kat was extremely nice and helpful!

Insurer: Trupanion

By: Theresa

Useful
July 17, 2020

Edwardo was very courteous and was well informed about the changes in Jewel's insurance coverage.

Edwardo was very courteous and was well informed about the changes in Jewel's insurance coverage.

Insurer: Trupanion

By: Carole

Useful
July 17, 2020

As always my claims are done quickly and explained throughly.

As always my claims are done quickly and explained throughly.

Insurer: Trupanion

By: Steven

Useful
July 17, 2020

At first I was very confused at how the insurance worked.

At first I was very confused at how the insurance worked. I have never made a claim and I have had the pet insurance for 3 years. My vet (Brian Melius at Met. Small Animal) explained it to me that I could claim my most recent vet visit. Charlie was experiencing some GI issues. I immediately called and spoke to a Trupanion rep. and they were extremely helpful. I will be submitting my claims from now on. Thank You!

Insurer: Trupanion

By: Mittie

Useful
July 17, 2020

Because I had a problem with Ella swilled a small peace of cloth because it was not a sock cotton it wasn't the same as a sock I was not happy with the answer I got told me it wouldn't do to fight not to honor the bill

Because I had a problem with Ella swilled a small peace of cloth because it was not a sock cotton it wasn't the same as a sock I was not happy with the answer I got told me it wouldn't do to fight not to honor the bill

Insurer: Trupanion

By: Catherine

Useful
July 17, 2020

Excellent company I trust and exceptional claims experience

Excellent company I trust and exceptional claims experience

Insurer: Trupanion

By: Wally

Useful
July 17, 2020

excellent service

Excellent process, claims are easy to send in...

Insurer: Trupanion

By: Ileana

Useful
July 17, 2020

Ana Zegarra

Filed a claim for my cat's RX online, after a couple of days, I was told that the claim was paid and the money was deposited in my account within 2 days... not even my health insurance is that fast. Thank you for great online service!

Insurer: Trupanion

By: Ana

Useful
July 17, 2020

Graham was very polite and understood my problem.

Graham was very polite and understood my problem. But I still have not heard back from Trupanion regarding my claims. I messaged three claims but still have not heard anything.

Insurer: Trupanion

By: Linda

Useful

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