Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 19, 2020

Easy and fast reimbursement

Been using healthy paws for my two dogs since I got them in 2015/2019. I really appreciate how easy it is to submit claims and get reimbursed. And HealthyPaws does it super fast! One of my dogs just went through bladder stone removal surgery and she needed urine analysis every 1-6 months as we continued to tweak her diet. The costs added up quickly but HealthyPaws took care of most of it.

Insurer: Healthy Paws

By: DW

Useful
July 19, 2020

Insurance that actually works the way you hope it will

My dog got a UTI and bladder stones. She had surgery, complications from surgery, and a few lingering issues after that. The combined bills from her multiple vets hit the low five figures. Healthy Paws paid the bills (minus the deductible and copay, of course) without any dispute. The process of submitting claims was extremely easy (drag and drop a pdf copy of the bill to a box on Healthy Paws' website and hit the "Submit" button), and the time for Healthy Paws to reach its determination was only about 1-2 weeks. The checks arrived promptly after that. I can't emphasize enough how grateful I am that when the vets would apologetically tell us that the next procedure was probably going to cost another $$$$, I could say, "No worries, she has insurance -- go ahead." In the end, my dog recovered, and I'm very grateful to everyone who helped us through this -- most notably her vets and Healthy Paws.

Insurer: Healthy Paws

By: Suzanne

Useful
July 19, 2020

This Pet Insurance is "Spot" on

When I compared different pet insurance policy I had to go with Spot Pet Insurance hands down its a great insurance policy for any animal lover, when i saw all the things that are covered and the premium for appointments I could not refuse getting my darling fur 'Baby' this policy its a must for any animal lover.

Insurer: Spot Canada

By: Caprice

Useful
July 19, 2020

Great pet insurance

Trupanion is awesome! I didn't have to do anything, it all went through my vet clinic and only took a few minutes

Insurer: Trupanion Canada

By: Heather

Useful
July 19, 2020

it was easy my vet entered my claim for me and I had my check in less then a week

it was easy my vet entered my claim for me and I had my check in less then a week

Insurer: Trupanion

By: Susan

Useful
July 19, 2020

Submitted a claim in less than 5 minutes

LOVE how easy you made submitting the invoice (drag and drop).

Insurer: Trupanion

By: Kim

Useful
July 19, 2020

Easy and straightforward

The experience was great! It was a very easy and straightforward process. I received my claims check very quickly!!!

Insurer: Trupanion

By: Nathalie

Useful
July 19, 2020

No isssues

Trupanion is a AAA insurance company for your pets. Working with your vet, they process claims efficiently and seamlessly.

Insurer: Trupanion

By: Karen

Useful
July 19, 2020

Not worth the money

Very disappointed that the claim was denied citing "preexisting condition" We were not aware that this was considered pre existing and feel the diagnostics should be covered.

Insurer: Trupanion

By: Paws

Useful
July 19, 2020

Deductible for a recurring problem

As always, the claim was handled quickly. The problem encountered this time is that a previous and longstanding condition e.g., GI problems (not eating, vomiting) was not accepted and the deductible was required yet again. It is important that the referring vet uses the exact same wording for a condition/diagnosis and not use presenting symptoms to describe a known condition with your pet, otherwise the event is considered to be a new issue.

Insurer: Trupanion Canada

By: Sandra

Useful

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