Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Reliable Service
Policies are very clear so usually claim results are no surprise. You get what you expect. Customer service is good.
Insurer: Embrace
By: Ashley
Great company, you cannot go wrong with them.
I have been very impressed and thankful for the way my claim for Bilbo has been handled. He was diagnosed with osteosarcoma just before he turned 7. It is now 7 months from diagnoses. This has not been easy and it has been expensive. Every claim has been handled promptly. Payment of the claims has been very fast. They pay what it says in the policy without any dispute which helps me focus on my dog rather than the money. Since you can adjust the coverage based on what you can afford in premium against what you could pay in vet bills if needed one can budget in advance. I am thankful that Trupanion has helped me make care decisions for Bilbo based on what is best from him rather than on cost. I never wanted to use this policy but when I needed it it has been there for me and Bilbo.
Insurer: Trupanion
By: Norvin
could never give up trupanion!
As most people who have an Amstaff know the issues with allergies and also chewing everything!! Maximus has had a surgery, allergies and.... his RX was unbelievable on how much was covered. He takes Apoquil now. Life is joyous and itch allergy free. I love my TRUPANION! I have had to go WITHOUT my own medical insurance, and let it lapse during COVID pandemic. Maximus has stayed on his TRUPANION Insurance. serious, life choices. I love my Dogs.
Insurer: Trupanion
By: Tina
So grateful for healthy paws!
We have had a wonderful experience with Healthy Paws. The process is super simple and easy to understand unlike pet insurance I've used in the past. My dog was recently diagnosed with lymphoma and not having to stress about the cost of her treatment has been a dream come true. She's responding well to the chemo and we are so happy to get more time with her.
Insurer: Healthy Paws
By: Isabelle
Hiccup with Online Claim Submission
Claim submitted online, but for some reason, the invoice from vet was not received by Trupanion, and I was asked to resubmit by email. No feedback as to what went wrong with the online submission, but the claim was processed promptly after that hiccup, as per usual.
Insurer: Trupanion Canada
By: Philip
Thankful customer!
Everyone told me to sign up for pet insurance when I was making the decision to adopt a puppy a couple months ago. After shopping around and hearing great things from mutual friends, I decided to go with Healthy Paws. Their monthly premium seemed manageable and coverage was described as fair and thorough. Flash forward to a month and a half into owning my sweet new pup, and we suffered our first major freak accident. He wound up getting bounced from ER to vet to ultimately needing emergency eye surgery, and less than 24 hours later, we were faced with a $7,500 bill to save his poor little eye. Luckily I had opted in for the insurance when I first got him, and since our grace period was over, we qualified for the full coverage offered for such a sudden damaging accident. I wound up paying a fraction of what I would have, and was able to upload my bill invoices quickly and easily with their super intuitive app through my phone. I am above and beyond thankful for Healthy Paws and couldn't ask for a better coverage during such a stressful time for me and my pet. They are quick, caring, personable, available, and efficient. I highly recommend them to any and all pet owners!! We are thrilled to be a party of the Healthy Paws family.
Insurer: Healthy Paws
By: Mia
Highly recommend. Paid claim promptly. Easy to communicate with them.
Started processing my claim on day one. Received payment promptly. Staff was very helpful on filing claim. Would definitely would recommend them.
Insurer: Healthy Paws
By: carole
10 out of 10
Great customer service, ease of submitting a claim and prompt reimbursements.
Insurer: Healthy Paws
By: Kim
Gamechanger!
Healthy Paws has been a game changer for my two cat household! One of my cats developed severe allergies in his first year of life and requires immunotherapy shots every other day. Without Healthy Paws, I don't know how we would have paid for it. Claims are very easy to submit, and they are very prompt to process. We feel very lucky to have Healthy Paws!
Insurer: Healthy Paws
By: Frankie
Very fast processing and reimbursement
Very fast claims processing and reimbursement. All of my vet's sent in their med rec's as soon as I asked them to, and they sent them directly to Healthy Paws. So I'm sure that helped expedite processing of my claims. Except for not paying for exams including emergency exams they paid for everything else at exactly 80% after deductible. Best pet insurance so far.
Insurer: Healthy Paws
By: GININE