Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,759 total
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Great service!
Prompt processing of claim and was kept up to date with frequent emails
Insurer: Trupanion
By: Pauline
My claim was processed quickly and without issue.
My claim was processed quickly and without issue. It made the experience stress free and allowed me to focus on getting the care I needed for my dog.
Insurer: Trupanion Canada
By: Ryan
Pumpkin gives us peace of mind
Pumpkin gives us peace of mind knowing our pup is protected with amazing coverage. Their customer service is fantastic, and Bernie loved his welcome box with a cute toy!
Insurer: Pumpkin
By: Jessica
Customer service is great!
Customer service is great! But most claims are denied & the way the deductibles work is a bit tricky & most may never be reach.
Insurer: Trupanion
By: Marian
Having Trupanion pet insurance is the reason I have my pet today!
Having Trupanion pet insurance is the reason I have my pet today! When the doctor came to us with the diagnosis, we were able to immediately move forward with the recommended treatment because we had a plan to financially cover it. We never had to give it a second thought!
Insurer: Trupanion
By:
I had previous experience and it was good very sympathetic courteous people after I paid deductible received money very fast
I had previous experience and it was good, very sympathetic, courteous people, after I paid deductible, received money very fast
Insurer: Trupanion
By: Yelena
Piece of mind
It was very organized and quick response to the doctor's office.
Insurer: Trupanion
By: Uina
Great service and very fast payment!
Our dog had been slowly eating rubber hair ties and some other things he should not have been eating. One day he started trying to vomit on and off for 3 days. We took him to the vet and the X-ray showed 52 hair ties, 2 rubber bands, and 9 staples. They operated and fixed him right up. Trupanion paid 90% of the bill later the same day that the surgery was finished. I was very happy with that fast service.
Insurer: Trupanion
By: Michael
Overall my experience has been positive.
Overall my experience has been positive. Of late I've been unhappy ... for over two weeks I have been requesting a hard copy claim form (I do not have a printer). Now I'm told it could take four or more weeks...really?! Please help expedite.
Insurer: Trupanion
By: Marianne
Good service. Claims processing fast
This was the first time in 9 years that I've ever filed a claim. So far, the experience has been fairly painless. I am interested to see how the rest of my dog's case will be handled before all is said and done.
Insurer: Trupanion
By: Beki