Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Wondering when I will get my answer on my pre-approval for poor Sampsons leg.
Wondering when I will get my answer on my pre-approval for poor Sampsons leg.
Insurer: Trupanion
By: Lee
Shelby
My little dog digested a foreign object and after survey to try to safe her she died. When I contacted Trupanion they handle everything. I just sent the bill receipts. I was totally distraught and the way I was treated by one of Trupanion's representative was with compassion and genuine care and sorrow for my loss. She looked after everything and I was kept informed on the progress of my claim and I was immediately sent a cheque based on my plan. Thank you for the professional way this was handled at a very sad time in my life.
Insurer: Trupanion Canada
By: Judy
Chat was very efficient and easy.
Chat was very efficient and easy. Also, it is simple to submit claims.
Insurer: Trupanion
By:
Outstanding Service!
Claim was excepted and paid quickly. Thank you Trupanion for making the process stress free!!
Insurer: Trupanion
By: Myron
I have never had any issues with Trupanion.
I have never had any issues with Trupanion. I'm honestly not sure what I'd do without it for my dog who has seizures. Between the monthly meds, and a tumor removal at one point, I'd be in debt if it wasnt for her insuance.
Insurer: Trupanion
By:
I think the communication between vet customer and trupanion is lacking.
I think the communication between vet, customer and trupanion is lacking. I also believe a veterinarian needs to be more cognizant of what they notate as it is not always what is communicated to the customer and can result in non-coverage in the future.
Insurer: Trupanion
By: Carrie
Unclear
I'm never sure why things are or aren't covered.
Insurer: Trupanion
By: Jessica
First time using trupanion
It was great, vet clinic submitted the bills, and the turnaround was fast.
Insurer: Trupanion
By: Deb
I've had Trupanion since Crosby was about 8 weeks old.
I've had Trupanion since Crosby was about 8 weeks old. I've never had a problem. This will be our first claim and it seems straight forward and quick.
Insurer: Trupanion
By:
My experience with Trupanion has been exceptional!
My experience with Trupanion has been exceptional! My dog, Blade collapsed in 2017 (infection on his brain) which he recovered from because I was able to get him the treatment he needed. In 2020 he became lame and I (again) was able to get him the proper treatment and he is on the mend. I would not be able to provide these services to Blade without the help of Trupanion. I am extremely grateful and Blade is too! :)
Insurer: Trupanion
By: Elizabeth