Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They will need to understand the coverage and how it works.
They will need to understand the coverage and how it works.
Insurer: Trupanion
By:
Seamless claim experience!
Claim experience was virtually seamless, as our vet sent in our dog's dental quote for pre-authorization. Now we just pay the uncovered amount, so we're not out of pocket. I would give a "10", but there's always room to improve. ;-)
Insurer: Trupanion Canada
By: Tyler
Great coverage and even better customer service.
Great coverage and even better customer service. Sarah was very quick and helpful with everything that I needed.
Insurer: Trupanion
By:
Thank you
Response from Trupanion is prompt. The information provided to me is clear and easily understood. Coverage is appropriate for our pets.
Insurer: Trupanion Canada
By: Kathleen
The claim was processed very quickly & efficiently.
The claim was processed very quickly & efficiently.
Insurer: Trupanion Canada
By: ASTRID
Not Hapy
The claim process was not the problem the decision to deny my claim was. We received our puppy on July 18, 2020. She was born on April 30, 2020. The person we got her from had her vaccinations up to that point administered by her vet. The vet also did a blood test and recommended we have an acid bile test when we got her home. At no time was a diagnosis made. There still has not been a diagnosis. We have a new puppy and have insurance to make sure any of her needs are taken care of. It is very disappointing that our claim was denied. I don’t believe it was a fair decision. We will be cancelling our policy since it was absolutely useless.
Insurer: Pets Best
By: Mary
Don't Bother!
After 11 years of paying premiums (over $4,000!) Pets Plus Us denied my very first claim - because my dog's surgery was not the result of an accident (getting hit by a car appears to be all they will cover). What a waste of good money and this company has no compassion whatsoever!
Insurer: Pets Plus Us
By: Sharon
This nsurance never pay for your claim.
I'm disapointed to get this insurance.the claim proccess is too long,they do not pay for your pet treatment by telling it's not under insurance coverage.suppose we take our pet for getting massage or wellness.
Insurer: Pets Best
By: Farzaneh
Con artists take your premium and denies all claims
worst company ever, Cesar Milan should be ashamed being associated with this company. Our pup suffered a stroke, and every bill was denied stating pre existing condition. How is a stroke a pre existing condition. A stroke happens suddenly, glad this insurance company has the expertise to show a sudden stroke is pre existing. They need to share this with the rest of the medical field, so we can treat it before someone else suffers one.
Insurer: Spot
By: BRIAN
Con artists take your premium and denies all claims
worst company ever, Cesar Milan should be ashamed being associated with this company. Our pup suffered a stroke, and every bill was denied stating pre existing condition. How is a stroke a pre existing condition. A stroke happens suddenly, glad this insurance company has the expertise to show a sudden stroke is pre existing. They need to share this with the rest of the medical field, so we can treat it before someone else suffers one.
Insurer: Spot Canada
By: BRIAN