Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


October 09, 2020

Emily was empathetic regarding an ongoing and extremely annoying and frustrating situation with Trupanion EVERY MONTH.

Emily was empathetic regarding an ongoing and extremely annoying and frustrating situation with Trupanion EVERY MONTH. I’m very disappointed and angry with Trupanion after being a great paying client for years and years. Shame on Trupanion for treating me this way. Call me for more info: Susan Kramer, 323-633-2198, policy TU000039632.

Insurer: Trupanion

By: Susan

Useful
October 09, 2020

Every contact I’ve had with Trupanion Reps has been wonderful!

Every contact I’ve had with Trupanion Reps has been wonderful!! Everyone is very helpful and polite, which I really appreciate when contacting customer services for any company!! In addition, we think Trupanion offers the most comprehensive coverage around and monthly premiums are reasonable considering the coverage! Thank you so much!??

Insurer: Trupanion

By: Sara

Useful
October 09, 2020

Having this insurance saved my dog's life.

Having this insurance saved my dog's life. They cover many things and on the rare occasion that there is a mix up customer service is really easy to work with.

Insurer: Trupanion

By: Cynthia

Useful
October 09, 2020

Because I have rarely had anything covered by Trupanion.

Because I have rarely had anything covered by Trupanion. I wonder if it would not have been wiser to just set up a special savings account for the dogs.

Insurer: Trupanion

By: Gail

Useful
October 09, 2020

Covered with Care!

My pet vet and Trupanion worked together from estimated quote till payment- I didn’t have to get involved, and my insurance covered most of my dog’s procedure. I was able to focus on my dog’s care. It was seemless and reliable. I highly recommend Trupanion!

Insurer: Trupanion

By: Maureen

Useful
October 09, 2020

Customer service rep was friendly and professional.

Customer service rep was friendly and professional. She happily answered all my questions. I’m amazed at how fast and simple the claim filing process is and really appreciate that Trupanion is a local company.

Insurer: Trupanion

By: Danne

Useful
October 09, 2020

Fast claim turn around Time.

I am very glad you claim turn around Is fast. Although the premiums have gone up a lot each year, I am grateful claims are fast. I am stressing by the time we have to put a claim in.

Insurer: Trupanion

By: Sandee

Useful
October 09, 2020

For two reasons.

For two reasons. One, I've used Trupanion before and was always very happy with the claims process. Two, the staff at Trupanion - they are kind, and helpful, caring, and knowledgeable.

Insurer: Trupanion

By: Lillian

Useful
October 09, 2020

Friendly helpful service ease of claim submission.

Friendly, helpful service, ease of claim submission.

Insurer: Trupanion

By: Suzanne

Useful
October 09, 2020

I am very satisfied with the Promptness of reimbursement and the courtesy of the Trupanion associates.

I am very satisfied with the Promptness of reimbursement and the courtesy of the Trupanion associates.

Insurer: Trupanion

By: Joseph

Useful

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