Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


December 19, 2020

Great coverage and policy options

Great coverage and policy options

Insurer: Trupanion

By:

Useful
December 19, 2020

I have had a great experience with customer service and the processing time of my claim.

I have had a great experience with customer service and the processing time of my claim.

Insurer: Trupanion

By:

Useful
December 19, 2020

Easy, breezy sign-up!

Once we decided that we were not going to be able to convert our 30 day free trial coverage online and had to call (which, frustratingly enough, was not explained on your website) the rest was easy! Coverage will be excellent.

Insurer: Trupanion

By:

Useful
December 19, 2020

Overall I’m happy with Trupanion.

Overall I’m happy with Trupanion. Unsatisfied with finding out that when I dropped an add on I couldn’t add it back on. I was NOT told this when I dropped it. It was the recovery program that is for lazer, acupuncture and hydrotherapy. NO ONE TOLD ME THAT IT COVERED BEHAVIOR PROBLEMS. I find out now that if your dog has behavioral problems (ex: biting, scared to go out of the house, problems with other dogs, etc. they pay for Board and Train at licensed facilities.

Insurer: Trupanion

By:

Useful
December 19, 2020

Trupanion has always been there for us.

Trupanion has always been there for us. We've had three dogs with auto-immune issues, and we could not have given our dogs the care they needed without the assistance of Trupanion. The vet bills were very costly.

Insurer: Trupanion

By:

Useful
December 19, 2020

See above

Your company is very professional and responds quickly to claims. I am very pleased with your service and please keep up the good work. Roger Huff

Insurer: Trupanion

By:

Useful
December 19, 2020

A clear and simple process!

The process to submit a claim was clear and simple. I appreciated the updates via email and text that kept me informed on where my claim status was at.

Insurer: Trupanion Canada

By:

Useful
December 18, 2020

Excellent pet insurance.

I would not have a dog without pet insurance. It gives us peace of mind to give our pet family member the healthcare she needs. I do not hesitate to take her to the vet if I feel she has a problem. Pets Plus Us is easy to deal with and claims are settled easily. I highly recommend this insurance.

Insurer: Pets Plus Us

By: Jill

Useful
December 18, 2020

Excellent Service

This is the first time using a pet insurance. We recently adopted our puppy and wanted to get a policy. Reviewed many options and chose this plan. I submitted our first claim for her wellness visit and was very pleased with the response and reimbursement. We are very happy with this plan.

Insurer: Pets Best

By: Susan

Useful
December 18, 2020

Worthless

Terrible policy. To much red tape. Healthy Paws much better.

Insurer: Spot Canada

By: Max

Useful

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