Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


December 27, 2020

Valuable Pet investment

Always quick in processing claim. Affordable pet insurance that is well worth the investment!

Insurer: Trupanion

By:

Useful
December 27, 2020

Very honest and concerned about pets!

It took a while to get a behavioral claim approved, but once it went through we've been so grateful for Trupanion's help. Very true to the insurance policy, so thank you so much for that.

Insurer: Trupanion

By:

Useful
December 27, 2020

This was my first claim.

This was my first claim. My 21/2 yr old Schnauzer started vomiting and having diarrhea excessively 12/24/20 brought to vet Extensive tests done to R/O pancreatitis A disease not uncommon to schnauzers that can be fatal. expensive tests etc called trupanion the agent was wonderful made my Christmas brighter called my. Vet started a claim handled everything so put my mind at ease so I could concentrate on my dog Lenny It was also nice to have so much support with the Bill. Thank you and thanks to your agent. Merry Christmas Susan

Insurer: Trupanion

By:

Useful
December 27, 2020

Trupanion was wonderful throughout.

Trupanion was wonderful throughout. The agent I spoke to re transfer to acute was not very helpful or reassuring in helping to explain how to bridge the claim to the acute care hospital when I was in distress. I have always found the agents extremely empathetic and kind. She and I may have just been having a bad day. Otherwise wonderful as always:)

Insurer: Trupanion Canada

By:

Useful
December 27, 2020

Calls are always promptly answered courteously and satisfactorily handled.

Calls are always promptly answered, courteously and satisfactorily handled. Claims are promptly dealt with.

Insurer: Trupanion

By:

Useful
December 27, 2020

Claims were processed promptly.

Claims were processed promptly.

Insurer: Trupanion

By:

Useful
December 27, 2020

Satisfied

Clear, concise instructions and communications. Fair and reasonable assessment and reimbursement.

Insurer: Trupanion

By:

Useful
December 27, 2020

Great job Trupanion!

Easy to do—entirely online. Great communication during the process. Excellent explanation of benefits. Quick reimbursement check.

Insurer: Trupanion

By:

Useful
December 27, 2020

Small claim, smooth resolution

Everything went smoothly. I'd anticipated a somewhat higher payout for the aggregated claim, but was satisfied to not dig for deeper detailed understanding. The entire experience was frictionless.

Insurer: Trupanion

By:

Useful
December 27, 2020

Fast response to calls and getting my concerns addressed.

Fast response to calls and getting my concerns addressed. Quick processing of claims and payment.

Insurer: Trupanion

By:

Useful

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