Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


January 05, 2021

So far trupanion has lived up to what is advertises it does.

So far trupanion has lived up to what is advertises it does. I have not been caught up in any ready tape thus far. Let's see what happens with this claim. In a nutshell it was pleasant to get a person on the phone Sunday afternoon at 4pm.

Insurer: Trupanion Canada

By:

Useful
January 05, 2021

Trupanion exceeds expectations

Super fast and easy. My reimbursement was exactly what I calculated it to be and it was in my account a week before I expected it. Trupanion is one of the best decisions I have made for my dogs.

Insurer: Trupanion

By:

Useful
January 05, 2021

Affordable and Easy Claims Process

Would definitely recommend Trupanion! Quick and easy claims process and very affordable. I sent 3 claims Dec. 28th, 2020 and received my reimbursement check January 5th, 2021.

Insurer: Trupanion

By:

Useful
January 05, 2021

Great experience

claim was processed and approved before I even left the vet clinic. Can't get any better than that.

Insurer: Trupanion

By:

Useful
January 05, 2021

Easy claims process fair decisions and clearly documented information about coverage eligibility.

Easy claims process, fair decisions and clearly documented information about coverage eligibility. Occasionally it can take a bit longer to get escalated responses/troubleshooting done, but staff is helpful and does get everything addressed eventually. I have worked with other pet insurance companies previously and even with the occasional delay in response time Trupanion is light years ahead in ease of use, clarity of policies and timely reimbursement.

Insurer: Trupanion

By:

Useful
January 05, 2021

Excellent service fast claim payments.

Excellent service, fast claim payments. Speak with a real person when you call customer service!

Insurer: Trupanion

By:

Useful
January 05, 2021

Did not submit claim, claim was opened

I did not submit a claim. However some how, a claim was submitted and rejected. Therefore I had no experience with the claim aside from receiving an email one was opened and another email that it was rejected. I submitted no claim to Trupanion.

Insurer: Trupanion

By:

Useful
January 05, 2021

Insurance didn’t really get used and there’s too many guidelines to follow when it comes to pet treatment.

Insurance didn’t really get used and there’s too many guidelines to follow when it comes to pet treatment. Not all was covered when we did have to take our dog in.

Insurer: Trupanion

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Useful
January 05, 2021

Dental Claim

Quick to pay on claim. That's a plus.

Insurer: Trupanion

By:

Useful
January 05, 2021

Rapid response to questions concerns and claims processing.

Rapid response to questions, concerns and claims processing. Easy claim submission process, new app, genuine interest in Pats.

Insurer: Trupanion

By:

Useful

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