Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


January 11, 2021

Quick and easy claims process.

Quick and easy claims process.

Insurer: Trupanion Canada

By:

Useful
January 11, 2021

Absolutely the best!

Trupanion is absolutely the best! Quick claims processing and ease of use app maker this the best.

Insurer: Trupanion

By:

Useful
January 11, 2021

Your policy on the appeal process is not very friendly.

Your policy on the appeal process is not very friendly. I was charged two deductibles for the same situation and now I have to jump through the hoops of getting a letter from the vet when trupanion could have contacted the clinic directly to clarify the matter . The doctor agrees with me that I shouldn't have been charged two deductibles.

Insurer: Trupanion Canada

By:

Useful
January 11, 2021

Trupanion is the best!

My claims are always answered quickly! Everyone I talk to there are always friendly and helpful!

Insurer: Trupanion

By:

Useful
January 11, 2021

Because I was not emailed all the claim responses .

Because I was not emailed all the claim responses . Had to go to the web site . Otherwise great response .

Insurer: Trupanion

By:

Useful
January 11, 2021

Because Trupanion has always been there when I needed them

Because Trupanion has always been there when I needed them

Insurer: Trupanion

By:

Useful
January 11, 2021

Nothing to Worry About - Bailie First!

Before we took Bailie in to get treated, I chatted online with Trupanion to know what was covered and what was required. They were very helpful and informative. We took Bailie in, submitted what we needed, and Trupanions gave us the status every step of the way. Easy and wonderful to work with!

Insurer: Trupanion

By:

Useful
January 11, 2021

customer support has been good to me after i had to escalate on a claim.

customer support has been good to me after i had to escalate on a claim. Starr also really helped me break down my claims so I can understand where i was on my deductibles.

Insurer: Trupanion

By:

Useful
January 11, 2021

Donna - White Plains, NY

Easy to upload receipts. Prompt response by text that claims received. Quick turnaround to complete review and direct deposit reimbursements.

Insurer: Trupanion

By:

Useful
January 11, 2021

Trupanion Rocks!

Good communication and fast payment of my claims. Thank you very much.

Insurer: Trupanion

By:

Useful

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