Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


February 15, 2021

Slow processing time

It’s been two weeks and my claim still hasn’t begun to process

Insurer: Pets Best

By: Manny

Useful
February 15, 2021

Easy process

Website makes it easy to process claims and see updates on the ones already submitted.

Insurer: Healthy Paws

By: Bridget

Useful
February 15, 2021

Embrace Pet Insurance Claims Process is AWESOME

I am always impressed by the efficiency and effectiveness of Embrace's claims process. Clearly best in class. And, this time round, I noticed they've made it even more efficient.

Insurer: Embrace

By: Alex

Useful
February 15, 2021

Filing an insurance claim is not fun but the Trupanion people always make me feel good.

Filing an insurance claim is not fun, but the Trupanion people always make me feel good. They don't make me feel stupid about asking questions. Ari was really helpful walking me through the process. I also appreciate that Trupanion people always ask about my dog and how he's doing. That's really nice and makes me feel good.

Insurer: Trupanion

By:

Useful
February 15, 2021

Stellar Pet Insurance

Trupanion stays committed to prompt attention to claims and review of past history of medical issues. I look forward to adding another pet soon! It would be nice if human insurance companies would be as attentive and comprehensive.

Insurer: Trupanion

By:

Useful
February 15, 2021

fast and easy to file

its always fast and easy to file a claim. I've never had a problem getting reimbursed with any of my pets health issues.

Insurer: Trupanion

By:

Useful
February 15, 2021

Great experience

Nice to have when emergencies happen. Very easy process and claim was processed within about a week.

Insurer: Trupanion

By:

Useful
February 15, 2021

Highly recommended!

It was a quick and painless process - so easy to create a claim and upload documentation.

Insurer: Trupanion

By:

Useful
February 15, 2021

I have already given this recommendation to everyone I know that gets a pet.

I have already given this recommendation to everyone I know that gets a pet. We have seen the benefits of having insurance 1st hand . We unfortunately have had many pets over the years that required expensive medical treatment and totally thousands of dollars. I would never Dopt another pet without getting Insurance.

Insurer: Trupanion

By:

Useful
February 15, 2021

I received a very quick response to my claim but was unaware of how it had been hamdled.

I received a very quick response to my claim, but was unaware of how it had been hamdled. Normally, the Vet would have notified Trupanion and then would have received a portion of the bill directly from Trupanion and I would have paid the difference. This time, I paid the bill and then the Vet submitted the claim. I expected to see a credit go back on my account, but the transaction took place so fast, and I had some credit with the Vet so they cancelled the charge entirely. I misunderstood since I was looking for the credit and called Trupanion. Due to the quick and factual info provided by the Trupanion agent, I was able to learn what had occurred and was relieved to find all was in order.

Insurer: Trupanion

By:

Useful

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