Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank Goodness Trupanion Was There
Murray had to go to the ER for three days and the bill was huge. Not only did they pay the bill within the week, they were so sweet and caring when I called with questions, reassuring me that Murray would be okay. Their agents made me feel that they cared as much about my cat as they did about the bill. It was the human touch that makes them stand out as a company.
Insurer: Trupanion
By: Marci
Fast, easy claim process.
I adopted an older dog and although the monthly payment is a little high, one emergency room visit covers the cost for a year! Trupanion’s claim process is fast and easy. I filed a claim Sunday and had the statement of what they would pay within 2 days. And with direct deposit it will be in my account soon. Highly recommend Trupanion.
Insurer: Trupanion
By: Gayle
Definitely a fan!
Working with the Healthy Paws claims team was amazing! I wasn't sure what to expect...this was my first time filing a claim. The process was so simple and fast...great communication from Healthy Paws and then approval and a check was sent immediately. I am so glad that I selected Healthy Paws for my dogs insurance. I am definitely a fan!
Insurer: Healthy Paws
By: Renee
Healthy Paws saved my dogs life!
We’ve had Healthy Paws for the last 7 years. We adopted our dog when he was 2 years old. We decided to get pet insurance in case of any surgeries, emergencies or cancer. We wanted to make sure costs wouldn’t keep us from getting our boy the best care possible. He was about 5 when we got him enrolled. Monthly costs ranged from approximately $30-60 the first 5 years and then went from $70-90 the last two years. I think the increase is fair since the policy is aging as well as the pet. For the first 6 years we never met our deductible ($250/80%). Our dog has chronic ulcers and we paid everything out of pocket. Exam fees are not covered. Fast forward and our dog is 12 years old and we are faced with stage 4 nasal cancer. Prior to the diagnosis we were seeing the vet left and right and then oncologists and quickly met our deductible. We got our first claim very quickly and then signed up for direct deposit right into our account. We decided since we had insurance and had done extensive research, to travel out of state for SRT/SRS radiation. I would say total for this cancer journey we have paid approximately $13,000 and have received roughly $10,000 back. We truly believe Healthy Paws is totally worth the investment and are happy to report the radiation treatment went extremely well and our dog is doing great! Healthy Paws even followed up with us via email to see how our baby was doing. Their customer service is top notch. I’ve sent many emails throughout the years with questions and they are always so pleasant and helpful. We recommend them to everyone. There are a lot of choices out there. Make sure you research and understand what is covered and what’s not. The most heartbreaking decision is not whether to say goodbye to a beloved pet, but whether money is the deciding factor. Save yourself the heartache and get your pet insured!!!!
Insurer: Healthy Paws
By: Ashley
Pet momma of 3.
They have processed my claims as quickly as possible & deposited any monies directly to my bank.
Insurer: Trupanion
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Took too long, things are wrong
Took too long, have to do even longer appeals process and involve the doctor.
Insurer: Trupanion
By:
Best pet plan
Great amazingly kwick turnaround
Insurer: Trupanion
By:
Easy Claims Process
The Trupanion claims process is very simple. I scan in my vet receipt to my computer, then answer a few questions on the Trupanion website and upload my scanned receipt. I receive a confirmation that they received my claim and I usually have the money deposited in my bank account in a few days.
Insurer: Trupanion
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