Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified March 13, 2021

So glad we got pet insurance

Emergencies are never anticipated so when Marley cut her pad we just went to the nearest emergency clinic. They pre approved the quote and she was treated. Easy and super efficient. Great experience with Trupanion!

Insurer: Trupanion Canada

By: Shawna

Useful
March 13, 2021

Weak Dental Coverage

Olivia is prone to gum disease. She needs more coverage for increased preventative care to prevent tooth loss due to abscesses beneath the gum line and a policy that covers more than one dental cleaning a year. Her teeth are brushed every day and anti bacterial treatments are applied to her gums as well. A one size fits all approach to dental coverage is inadequate and frustrating when it comes of Pets Best! Your insurance options are definitely not the best when it comes to dental care!

Insurer: Pets Best

By: Bob

Useful
March 13, 2021

Great Service!

Always excellent service - efficient claim response.

Insurer: Trupanion Canada

By:

Useful
March 13, 2021

Reimbursement hassles

Sometimes it’s a battle to get claims paid by you. You assume everything is a “pre-existing condition” and make the customer bother the vet to get more information and it’s a hassle.

Insurer: Trupanion

By:

Useful
March 13, 2021

timely response

Trupanion responds to claims in a timely manner, keeping me posted as to my coverage

Insurer: Trupanion

By:

Useful
March 13, 2021

Because of the professionalism I receive with every interaction with Trupanion.

Because of the professionalism I receive with every interaction with Trupanion. They are courteous and knowledgeable. Response of claims is timely

Insurer: Trupanion

By:

Useful
March 13, 2021

Feedback n Trupanion's Survey

Claim was processed immediately. Everyon is so kind.

Insurer: Trupanion

By:

Useful
March 13, 2021

EASY CLAIMS FILING AND HELPFULL PERSONEL

MY EXPERIENCE WITH TRUPANION HAS BEEN NOTHIG LESS THAN EXEMPLORY THEY REVIEW MY CLAIMS PROSSES THEM IN A TIMELY MANNOR AND CREDIT MY ACCOUNT. IT IS THE MOST SIMPLE EASY CLAIMS FILING METHOD I HAVE EVER EXPERIENCED.

Insurer: Trupanion

By:

Useful
March 13, 2021

Submitting claims

Very easy to submit claims and getting email updates

Insurer: Trupanion

By:

Useful
March 12, 2021

Not really a good choice

I got some bad customer service, tooks more than a week to hear anything about my claim. Even though they cover visits and medication, they denied it. No point in paying for the insurance if they are not going to help pay expenses when you need them.

Insurer: Pets Best

By: fernando

Useful

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