Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


March 19, 2021

9 year satisfied customer

The experience is seamless. Submit claim, get acknowledgement, get approval, get refund. Done.

Insurer: Trupanion Canada

By:

Useful
March 19, 2021

The coverage and customer service are excellent.

The coverage and customer service are excellent.

Insurer: Trupanion

By:

Useful
March 19, 2021

Good people good insurance coverage

Good people good insurance coverage

Insurer: Trupanion Canada

By:

Useful
March 19, 2021

Because when had a claim you paid

Because when had a claim you paid

Insurer: Trupanion

By:

Useful
March 19, 2021

Decent rates.

Decent rates. Easy to submit a claim. Helpful customer service. Easy website to use.

Insurer: Trupanion

By:

Useful
March 19, 2021

I enjoy the easy claims process and quick turn over time.

I enjoy the easy claims process and quick turn over time. But now if I adopt another pet, I will take out the insurance right away. Not being able to claim my dog’s UTI meds, etc because it is a “pre-existing condition” is ridiculous. That is why I took out the health insurance in the first place. In the end, this insurance company is like all others, out to make money & create rules that make no sense. I’m hoping this doesn’t effect a pet’s health care. I ask that you review your policies & create a compromise. Our pets are family members.

Insurer: Trupanion

By:

Useful
March 19, 2021

I have been denied claims that included both routine and acute problems.

I have been denied claims that included both routine and acute problems. Morgan said she would email me a form for authorization for surgery and I did not receive it.

Insurer: Trupanion

By:

Useful
March 19, 2021

Devoted Customer

I haven’t had to use our insurance for Bailey in a long time, so I wasn’t sure what to expect after such a long time. The experience was so easy!!!! Just submitting the invoice makes things painless! And my reimbursement for covered costs was in my checking account within 10 days! I was stunned. I will never switch companies!

Insurer: Trupanion

By:

Useful
March 19, 2021

Disappointed but understood

I was very surprised that they did not cover any of jasmine's hospital stay and had such a high deductable.the pamphlet is misleading when it states it will pay 90%

Insurer: Trupanion

By:

Useful
March 19, 2021

I’m very excited about having insurance for my new pet.

I’m very excited about having insurance for my new pet.

Insurer: Trupanion

By:

Useful

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