Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


March 22, 2021

Great service and fast approval of claim

Great service and fast approval of claim

Insurer: Trupanion

By:

Useful
March 22, 2021

Very helpful service dept.

Very helpful service, dept. Very efficient handling of claims

Insurer: Trupanion

By:

Useful
March 22, 2021

very satisfied.

very satisfied. Pay claims quickly.

Insurer: Trupanion

By:

Useful
March 22, 2021

Because the associate was very helpful.

Because the associate was very helpful. And this was my first claim with you guys.

Insurer: Trupanion

By:

Useful
March 22, 2021

Claims experience has very positive and I have a complete understanding of my coverage today and as my dog ages.

Claims experience has very positive and I have a complete understanding of my coverage today and as my dog ages.

Insurer: Trupanion

By:

Useful
March 22, 2021

Easy process to file a claim.

Easy process to file a claim. Fast response time.

Insurer: Trupanion

By:

Useful
March 22, 2021

Insurance has supported my Jazz with no complications

Insurance has supported my Jazz with no complications

Insurer: Trupanion

By:

Useful
March 22, 2021

Best pet insurance ever!

This is the third claim I've had to make for my dog, Dory. The process is unbelievably fast and easy! Thank you!

Insurer: Trupanion

By:

Useful
March 22, 2021

Your insurance should be called catastrophic insurance because you don't seem to include practically anything no preventative care no office visits no vaccines not pre-existing conditions.

Your insurance should be called catastrophic insurance because you don't seem to include practically anything, no preventative care, no office visits, no vaccines, not pre-existing conditions. In last 3 years I've paid out close to $7000 + in premiums and nothing to show for it. I could have saved/invested that money and did better than the service you provide. If I do not get my recent claims reimbursed I am seriously looking at canceling my service with you. I have been a Trupanion customer for around 5 years +. This calculates to around $10K in premiums. Human policies don't have the restrictions you place and yet you think it's ok to place as many obstacles in your policies that make it almost impossible to collect back anything. Totally disenchanted with you all.

Insurer: Trupanion

By:

Useful
March 21, 2021

Healthy Paws took care of us!

Healthy Paws has been a lifesaver for us! A few weeks ago our nine year old labradoodle tore her CCL while chasing a squirrel. Our vet referred us to a surgeon at Blue pearl surgical center. We found out the surgery would be $3800. I was relieved to have been smart enough to purchase pet insurance years ago. However, the surgical center required payment up front. Healthy Paws saved the day with their direct pay option. Once they received the estimate invoice, they communicated directly with surgical center and payment was made the day following surgery! The surgical center added Healthy Paws to their list of insurances to receive direct pay from. Amazing service! I can’t say enough about how completely seamless they made this stressful situation. They took over and took care of us while we took care of our sweet Annabelle! Healthy Paws is the best!!!

Insurer: Healthy Paws

By: Sherry

Useful

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