Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Don’t get this insurance BEWARE
If you want to get every claim turned down and according to them say it’s a pre existing condition when it’s not. Then waste your money and risk your Pets’s safety getting this insurance! I thought I could trust them but they don’t care for pets or hardworking pet owners They just want $$$ soooo dissatisfied
Insurer: Pets Best
By: Ana
Thank you Healthy Paws!
We had to bring Corey to the ER for a Urethral Prolapse. We woke up in the middle of the night with blood all over the bed and our puppy! This is the first pet we've ever had insurance on and I'm SO thankful we had it! When I contacted Healthy Paws to ask about a direct pay to the vet's office they told me what they needed to make it happen. I submitted the records needed and the estimate of the bill and they took it from there. They contacted the vet's office and took care of everything for us, making the financial part of Corey's surgery a breeze! I did receive notice prior to Corey's surgery that our rates were going up in 60 days but only by $10/month. TOTALLY worth it knowing that our puppy will have the care he needs. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Linda
Summer
The process was very clear and user-friendly
Insurer: Trupanion Canada
By:
Unfortunately my Dogo Argentino has had a few issues with skin problems and TMJ.
Unfortunately my Dogo Argentino has had a few issues with skin problems and TMJ. His last visit was $1600 for a biopsy and treatment .Fortunately with Trupanion my out of pocket was about $170.
Insurer: Trupanion
By:
Transparent and trustworthy company
All of my claims have been completed in a timely manner. Even when they claim is not covered, you lay out the information and everything is broken down and transparent. Thank you for being a trustworthy company.
Insurer: Trupanion
By:
Recommended by vet
Recommended by vet. Like that vet can direct Bill and is knowledgeable of coverage
Insurer: Trupanion
By:
do not stand behind their policy
was told they would pay for prescription food and prebiotic. the did for a short period then denied. our vet says he will always be sick without it.
Insurer: Hartville
By: Dennis
Healthy Paws - best policy for dog owners!
I would highly recommend Healthy Paws to any pet owner. It is a crystal clear policy where you know what is covered and not. Most recently, my pup Miles was diagnosed with a malignant mast cell tumor on his left hind leg. As you can imagine there was cytology, ultrasounds, meds...and then an amputation to ensure a best outcome for his future. From filing claims to providing medical records to status updates, Healthy Paws provided top-notch customer service - and beyond. Tyson + Wagner inquired about Miles and asked how he was doing. As a customer of more than 5 years, I can say that it's a great company who cares about your furry loved ones.
Insurer: Healthy Paws
By: Nancy
Any possible rationale is a great reason to deny a claim
It's coming up on a year of having Pets Best coverage for our dogs and we will not be renewing. Pets Best seems to delight in going out of their way to deny claims for the absolute flimsiest reasons. It's basically impossible to appeal their wild logic. For example, claims have been denied for "lack of detail" even when the veterinary surgery has forwarded them copious notes. They also seem to regard any prior condition as a reason to deny a claim, for example one dog has a few allergies that he receives medication for, but one day he developed a massive, infected, sudden and emergent rash on his tummy, which was clearly not related to his digestive allergies. Claim denied. Overall, we don't submit many claims but right now on the small number we have submitted -- for treatment that SHOULD be covered -- about 3/4 of them are denied for some spurious reason or another.
Insurer: Pets Best
By: Chris
Easy and honest
I never bought insurance before because I had older pets. We took in a stay during covid who was 2 years old so on a whim I bought insurance. He turned out to have a health issue that required expensive surgery. They didn't care that I was a new client. I asked if it was covered. They said yes. And they covered it. Simple. No fighting with anyone. No problems. My pet is amazingly better after the procedure.
Insurer: Healthy Paws
By: Randi