Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


March 28, 2021

HORRIBLE! WASTE OF MONEY ... DON'T BUY~

THIS INSURANCE IS GREAT IF YOU PURCHASE, WHEN YOUR PET IS A PUPPY/KITTEN. AS THEY GET OLDER, EVEN HAVING ALL THE ADD ON'S, ITS A WASTE OF MONEY! THEY WILL FIND ANY REASON, TO DENY A CLAIM. THEY USE THE WORD : PRE EXISTING CONDITIONS" REALLY?? I WAS PAYING PREMIUMS OF $125 A MONTH, WEATHER MY POOCHES WENT OR NOT! THEN 2 OF MY DOGGIES, HAD ISSUES COSTING ME WELL OVER $10K IN 20 MONTHS, AND THE INSURANCE COMPANY.. ONLY COVERED YEARLY SHOTS! SO, I CANCELED RIGHT AWAY, AND GOT A CARE CREDIT CREDIT CARD, WHICH COVERS MY POOCHES, WHEN I NEED IT, AND ALSO HAS A 6 MONTH PROMOTION, NO INTEREST, FOR 6 MOS, AS LONG AS YOU PAY IT OFF. SO LIKE I SAID, IF YOU PURCHASE THE INSURE, WHEN YOUR ANIMAL IS YOUNG, IT WILL PROBABLY HELP YOU, OR IF GOD FORGIVE, YOUR PET GETS HIT BY OR CAR OR SOMETHING, IT MAY HELP YOU... MORE $$ OUT EVRY MONTH, AND NOTHING IN THE END~ PLEASE SAVE YOUR $$.

Insurer: Pets Best

By: Theresa

Useful
March 28, 2021

A great experience!

An incredibly smooth claims process. I filed online and received an email confirmation. Within days my claim was confirmed and paid out. Totally satisfied customer here!

Insurer: Trupanion

By:

Useful
March 28, 2021

Great Claim Service

Claim was handled quickly, efficiently and paid as anticipated.

Insurer: Trupanion

By:

Useful
March 28, 2021

The rep was professional.

The rep was professional. However I was not happy with the response stating Trupanion would not pay for a specialist to determine if my pet was to have surgery that day. It was not just an “exam”, it was like a pre op consult he determined surgery was not needed, which was great news. So when the claim was denied I was really shocked that it wasn’t covered. I have had exceptional service before and this is not what I expected. The rep said “it was just an exam”. REALLY??????

Insurer: Trupanion

By:

Useful
March 28, 2021

Fast and easy claim submission.

Trupanion’s claim service in my opinion is awesome. Online Claim submission is fast and easy. Directions are very easy to follow. Turn around time to get reimbursed is fast.

Insurer: Trupanion

By:

Useful
March 28, 2021

Ease and reliability of claims processing and payment great customer service.

Ease and reliability of claims processing and payment, great customer service.

Insurer: Trupanion

By:

Useful
March 28, 2021

Excellent service.

Easy to submit invoice, quick response.

Insurer: Trupanion

By:

Useful
March 28, 2021

Happy Camper

Staff is very helpful and pleasant. My claim was processed quickly and would highly recommend them

Insurer: Trupanion

By:

Useful
March 28, 2021

Trupanion has helped my animals and I through some rough patches that I'm not sure they would be around for if it hadn't been Trupanion there for us.

Trupanion has helped my animals and I through some rough patches that I'm not sure they would be around for if it hadn't been Trupanion there for us.

Insurer: Trupanion

By:

Useful
March 28, 2021

Trupanion is one of a kind.

Trupanion is one of a kind. Efficiency, so easy to file/ make a claim..best staff ever, caring, polite knowledgeable. I will never be without Trupanion as long as i have a pet. I was waiting for isaiah in the parking lot of the animal hospital because of Covid, while she had her ears checked and I literally had 2 texts (or emails) from Trupanion before I even had my dog back from inside the vets office .. and all the claim info before I left the parking lot.. who does that?! The best run business on the planet.. and every single employee I've ever talked to actually asks about my dog!!

Insurer: Trupanion

By:

Useful

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