Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 19, 2021

With Covid issues and trouble getting appointments with the vet I had trouble with a claim.

With Covid issues and trouble getting appointments with the vet, I had trouble with a claim. While it was eventually resolved, I am worried I will have trouble on future claims and feel I might be spending money on insurance that I would have been better to save for such emergencies. I would definitely tell people to research Trupanion's insurance. Also, their monthly fees go up dramatically on their yearly review of your pet's insurance depending on where you live which to me, seems wrong, as this is a North American wide insurance company and basing fees on location is definitely penalizing people who live in cities where services are often more expensive that smaller towns or rural areas. I believe they cover more than other pet insurance companies but read the fine print.

Insurer: Trupanion Canada

By:

Useful
April 19, 2021

Courteous Customer Service prompt answers and very easy to submit claims.

Courteous Customer Service, prompt answers and very easy to submit claims. Quick responses on all issues.

Insurer: Trupanion

By:

Useful
April 19, 2021

Good service.

Good service. Just follow through on giving us the claim forms we need. Thanks.

Insurer: Trupanion

By:

Useful
April 19, 2021

Super Service

Quick turn around once the claim was filed

Insurer: Trupanion

By:

Useful
April 19, 2021

Great company

The claims process is always quick and painless. Communication throughout was top notch.

Insurer: Trupanion

By:

Useful
April 19, 2021

Great Client Service

Trupanion is always available to speak to clients if there is clarification needed for any reason. The submitting of a claim is very easy to do and our claim was handled quickly to our satisfaction. Great company. Thanks

Insurer: Trupanion Canada

By:

Useful
April 19, 2021

Great customer service

Trupanion is user friendly! Really easy to make a claim and it is processed fast.

Insurer: Trupanion Canada

By:

Useful
April 19, 2021

always quick solved and payment remitted.

always quick solved and payment remitted. Thanks

Insurer: Trupanion

By:

Useful
April 19, 2021

Did not have answers that weren’t from being brainwashed and computer program not avsilabkk lmk e to give prices with different deductibles

Did not have answers that weren’t from being brainwashed and computer program not avsilabkk lmk e to give prices with different deductibles

Insurer: Trupanion

By:

Useful
April 19, 2021

Great Pet Insurance

Easy to submit claims online, quick response once the claim is received and reviewed.

Insurer: Trupanion

By:

Useful

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