Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 26, 2021

Trupanion is the way to go!

Words can't describe at how quickly my claim and previous claims were processed! From beginning to end, you let me know at which step my claim was. Thank you Trupanion. A loyal customer!

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

great for pups

because in older dogs u do not cover a lot due to they are considered pre-existing conditions

Insurer: Trupanion

By:

Useful
April 26, 2021

Because of the fact of not limiting many pre- existing conditions relevant to some breeds and the fact that the deductible and payments are per event and not just per calendar year.

Because of the fact of not limiting many pre- existing conditions relevant to some breeds and the fact that the deductible and payments are per event and not just per calendar year.

Insurer: Trupanion

By:

Useful
April 26, 2021

I'm happy with Trupanion

It was a bit confusing because the first email I received from Trupanion said my claim wasn't covered, but then I received a check and a second email (for a different claim # and amount) that said part of it was covered. Manny's teeth were cleaned as he had to be put under anesthesia anyway for removal of the mass, I didn't expect that part to be covered. But I also didn't know how Trupanion would divide up the costs. In the end it was fair and I am quite satisfied, and happy that payment was made so quickly,

Insurer: Trupanion

By:

Useful
April 26, 2021

Good but not great.

The claims "experience" is fine, but there is too much that is not covered. For a $400+ vet charge, you reimbursed 10%. We are looking for other options.

Insurer: Trupanion

By:

Useful
April 26, 2021

Reviewing the process of Coverssge

A little confused what was covered and why somethings were not??

Insurer: Trupanion

By:

Useful
April 26, 2021

Both times I have tried to submit a claim I’ve been rejected.

Both times I have tried to submit a claim I’ve been rejected. Definitely have to rethink this coverage.

Insurer: Trupanion

By:

Useful
April 26, 2021

Excellent benefits coverage & service.

Excellent benefits, coverage & service. Payment is prompt and efficient.

Insurer: Trupanion

By:

Useful
April 26, 2021

Great friendly service.

Great friendly service. We are now on our 3rd & 4th dogs on Trupanion and we would not own a dog without it. Our 1st two dogs have now passed, but we were able to handle all medical needs of both of those dogs during their entire lives. No deciding whether you can afford the medical care your pet need, whether its for life saving care or quality of life. Three of our pets have needed orthopedic surgeries and we were able to provide the best care possible for all three thanks to Trupanion.

Insurer: Trupanion

By:

Useful
April 26, 2021

Incredible experience

I’m so glad we had Trupanion on a scary night because I wasn’t worried about anything other than my dog getting the emergency care she needed. It was a scary night I knew my vet staff were handling the details with Trupanion. When the time came to discharge my dog home from puppy ICU, I paid exactly what I expected. Thank you so much for having our family covered when we needed it most.

Insurer: Trupanion

By:

Useful

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