Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified May 14, 2021

Claim handled fast and accurately

Fast and smooth. All great.

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

So glad I have Trupanion Insurance

Once my vet submitted copies of the paid receipts, I was reimbursed within days. No hassles. I am so glad I have Trupanion.

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

Trupanion is Great!

We love Trupanion! It is easy to file a claim. The response time is very fast, and if our claim qualifies, the check comes in the mail within the week. Very easy to use!

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

Best pet insurance you can get

Every time my cats have been in need of Vetrinary care Truepanion was there to help. No matter if it was sudden or a pre-approval request they have always responded quickly.

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

Trupanion is a lifesaver.

I have two kittens, one of which has an autoimmune disease. If it weren’t for Trupanion I wouldn’t have been able to afford the initial testing and medication that she needs in order to help control her symptoms. I’ve made claims monthly for her, sometimes multiple times a month depending on vet visits, and they have always gone smoothly. If I ever have any problems, I can call any time to get help or ask questions. Trupanion has allowed me to give my girls the best care possible without having to worry about the financials, and for that, I’m grateful.

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

I submitted two charges at the same time one for $824.

I submitted two charges at the same time, one for $824.93 and one for $56.06. I received a response to the one for $56.06, but haven’t heard from the one for $824.93.

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

Trupanion true to being a true companion

I was VERY impressed by your company. Everyone I dealt with was extremely compassionate & very well informed. I was so pleased & surprised by the speed with which you settled my claim & allowed me to reimburse my partner for his considerable expenditure during my beloved Rottie’s last week. There will be 2 Pug puppies in my life within the next year & you can count on them each being signed up with Trupanion as soon as I get them home. Your company was a bright spot in my life during a very dark time. Bless you!

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

It feels a bit expensive even when you sign up a young dog.

It feels a bit expensive, even when you sign up a young dog. They disallow consultations for referrals to specialists, which I think should be covered as those are not wellness exams. Claims process is easy though.

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

Still True to Trupanion.

Putting in claims for our Maggie have always been easy. It's a simple process and an expedient claim recovery. And if I do need to call for any reason, representatives are always efficient, courteous and polite.

Insurer: Trupanion

By:

Useful
Verified May 14, 2021

Help to Let Me Focus on Pet's Health

Quick and easy claims process. My vet's office handled everything and contacted me to pay the balance. Knowing that we will have help paying for treatment lets me focus on my pet's health and treatment plan.

Insurer: Trupanion

By:

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