Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The Perfect Insurance Company
Healthy Paws has been everything you dream of in a pet insurance company. My beloved dog was diagnosed with lymphoma, then had some other difficulties and required hospitalization and oxygen in the ICU for several days. The cost of her treatment has been astronomical. Submitting the claims through the Healthy Paws app on my phone literally couldn't be easier - you just snap a picture of the invoice. Impressively quickly after submitting each claim, I have received an email confirming that the treatment is covered, and the check arrives shortly after that. Being able to take care of my dog without worrying at all about the costs has been such a relief - purchasing this insurance was the smartest thing I've ever done. Coincidentally, my mom's dog was hospitalized around the same time and although she also has pet insurance (through a different company), much of the cost of her treatment has been inexplicably denied. I recommend Healthy Paws unreservedly - they are amazing.
Insurer: Healthy Paws
By: Bridget
Great company
I just want to say how happy and satisfied I am with your company. My claim was handled so quickly. Completely hassle free. I would highly recommend your company. Thank you.
Insurer: Trupanion
By: James
Quick acknowledgement of claim. Then determination.
Excellent service. Chronic GI problems m good to be insured.
Insurer: Trupanion
By: john
They will take any opportunity to not refund your claim
I understood that preexisting conditions would not be covered when I started a policy with my year old lab. He had gone to the vet once before for hot spots. Which can be caused for a number of reasons but my vet rightfully put "could possibly be due to allergies". When my dog visited again, as an effective member, he had an ear infection. Vet's Best would not cover the $220 bill because they claimed that ear infections are allergies and he has a note on his chart for having allergies. I absolutely cant believe they tried so hard to find a way NOT to cover us. Dont trust them! If you're going to buy then buy as a puppy.
Insurer: Pets Best
By: Liz
Awesome
They really took care of my claim. Reimbursed me for the normal shots and exam. Definitely worth it.
Insurer: Pets Best
By: Shahidah
Great and quick service!
Great service, I submitted my first claim with ease and the response was quick. I had a few questions and they were eager to help. I appreciated dealing with such an amazing company during a difficult time.
Insurer: Trupanion
By: Helene
Great Company
Great company, Easy claims and fast payouts. My little guy has been haveing urinary problems almost since I adopted him. Trupanion was always there for him. Thanks.
Insurer: Trupanion
By: Geoff
Really came through
Got this insurance after I got my puppy. Since he is a puppy, he ate everything he could find and more. Got sick multiple times with different intestinal parasites, and coughs etc etc.. Remember that even after all the vaccines, dogs can still get parasites from dog parks, bird poops, fish carcass from beach etc. He also had other symptoms that I was scared was from blockage. You also gotta remember that when your pet is sick, Vets do lots of tests to figure out what exactly is causing it depending on the symptoms and what happened. That can cost a lot. Also he was in intensive care for 1 day because he was not eating or drinking on his own until he got better. That will also cost. Healthy Paws paid for it all 80% minus my deductible. I only wish I chose the 90% when I first got the insurance. Because you cannot change from 80 to 90 if you file a claim which makes sense. Also waiting period if I remember correctly is 15 days. So get your pet insurance before it is too late. They don’t cover routine stuff like vaccines etc but will cover illnesses and stuff that really put a dent in your wallet. If I didn’t make a decision to get pet insurance, everything would have been out of pocket. Get your pet insurances people! Especially if you got a new puppy. Puppies are crazy unpredictable. Puppies are crazy. so much work and money
Insurer: Healthy Paws
By: A
Good customer service, prompt and efficient in the reimbursement.
We just started the pet insurance with Trupanion Canada. My puppy got injured on his leg and we got the reimbursement promptly (within 5 days). They have good customer service team, they answered all my queries clearly before I purchased/select the insurance plan & coverage, I would recommend Trupanion Canada to others.
Insurer: Trupanion Canada
By: Stephanie
Best Investment For My Pup
So, I decided to get pet insurance for my brand new pup almost four years ago and it has been one of the best decisions I've ever made! When I was younger, I had a golden retriever born with hip dysplasia. Despite not being able to be as active outdoors with him, he wound up being the greatest dog I ever had. The cost of surgery made it impossible for me as a kid to afford it. He still lived a great life, but I always wondered how he would have been if we could have afforded the hip replacements... Fast-forward ten years and I get this new pup with endless energy! I decided to look into pet insurance because I wanted to make sure this little guy would get the best care in the event anything happened. I checked all the reviews and decided to go with Healthy Paws, which had high ratings. What they offered was affordable and has been a lifesaver to me. He has gone from diving into murky pools and getting weird nasal infections to tearing his CCL this past month. You pay upfront, but they reimburse whatever percentage you agree on in your policy. I couldn't be happier. They cover medications, surgeries and are currently covering his rehab! You are expected to pay for your fur kiddo's yearly exams, etc, but in those unforeseen circumstances, you will thank the stars you have your policy. I recommend Healthy Paws to everyone as an insurer. I couldn't be happier and more thankful to make sure my big guy is taken care of! They're friendly, easy to get ahold of, and very quick on reimbursements. Please, do yourself and your fur kiddo a favor!
Insurer: Healthy Paws
By: Nicole