Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified June 03, 2021

Best pet insurance there is

I have been using Trupanion as my pet insurance for the past eight years. My dog has had several medical issues along the way, and Trupanion has always made it easy to submit a claim and get reimbursed quickly. I opted for the direct payment to my checking account for my reimbursements, which has been great. When speaking to representatives on the phone regarding a medical issue, they have always been helpful, knowledgeable, kind and caring. This has made difficult situations much easier to handle, knowing that I could always depend on Trupanion. I can't say enough about Trupanion, their quality of service and their representatives and highly recommend them.

Insurer: Trupanion

By: Cheryl

Useful
June 03, 2021

Best Pets is the best thing you can do for your pet(s)!

This insurance has been the best decision I have made for my miniature schnauzer, Cooper. He has always been very healthy, but this year just didn't seem quite right. Turns out he had pancreatitis which resulted in diabetes. Best Pets Insurance has alleviated the stress of the vet bills and I have been able to make sure Cooper gets the best care possible. He is doing very well and it is in no small part due to the fact we have insurance. I have had excellent service and experience with Pets Best and have recommended them to my friends with pets! The cost is definitely worth it! Cooper and I both thank Best Pets!!!!!

Insurer: Pets Best

By: Jayne

Useful
Verified June 03, 2021

Best Pet Insurance Company

Put quite simply the staff at Trupanion are very friendly and excellent at handling the claim. I've never had a negative experience with them. I highly recommend them.

Insurer: Trupanion Canada

By: Ed

Useful
Verified June 03, 2021

Based on my experience with them Trupanion has always reviewed claims and paid fairly and efficiently.

Based on my experience with them, Trupanion has always reviewed claims and paid fairly and efficiently. Customer service reps are always friendly and resolve all issues.

Insurer: Trupanion

By:

Useful
Verified June 03, 2021

Dogs are expensive but worth every penny

Fill out a claims form , received a check , not as much as I hoped for , but I was something and I appreciated it

Insurer: Trupanion

By:

Useful
Verified June 03, 2021

Great coverage once again

Once again excellent. My claim was submitted online, reviewed by you and the amount covered was deposited in my account in just about one weeks time. I walk my 2 Dogs almost every day at local parks and I talk to many fellow Dog lovers. I always ask them if they have health insurance for their Dogs and recommend Trupanion highly. I just talked to a person yesterday who walked her Dog past my house and she said she had insurance from another company and wasn't too happy with the coverage. After I told her how well Trupanion covers claims she said she was going to switch companies.

Insurer: Trupanion

By:

Useful
Verified June 03, 2021

Long time to resolve

First claim had not been received before second one arrived. Talked to First claim mailed was not received by the time the second one arrived. Talk to nice lady on the phone and she told me where to send an email with first claim. Sat for awhile before it said seeking information. Took long to say pending review. Then took awhile to say what I was receiving. Don’t know how long it takes to get a check but still waiting. Don’t want bank information on internet so still waiting for snail mail.

Insurer: Trupanion

By:

Useful
Verified June 03, 2021

Simple and fast reimbursements!

Helpful and fast reimbursements! My cat has asthma and I’ve never had any issues with the claims I’ve submitted.

Insurer: Trupanion

By:

Useful
Verified June 03, 2021

The whole process with App is so easy to submit a claim.

The whole process with App is so easy to submit a claim.

Insurer: Trupanion

By:

Useful
Verified June 03, 2021

This is the #1 choice for pet insurance.

Very easy to submit my claim to the company. Great follow up on the status and review of my claim. Easy to understand breakdown once claim was approved.

Insurer: Trupanion

By:

Useful

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