Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified June 07, 2021

Amazing User Experience for Claims

This process was extremely easy and intuitive. I am very happy with my Trupanion coverage and don’t plan to leave anytime soon.

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

Best coverage for emergency vet visits

It has been great working with trupanion for Patches's emergency medical claim so far. I would love to receive hospital/clinics near me that take trupanion insurance directly.

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

Exam fees should be covered for emergency visits.

Exam fees should be covered for emergency visits. That is a ridiculous exclusion. By the time you got through with all the exclusions a $223 bill had a payout of $46.00. At that ROI its not worth having you for insurance. Going to look around for other options.

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

Exceptional customer service both via phone and in claims processing.

Exceptional customer service both via phone and in claims processing.

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

Highly recommend Trupanion

I continue to be so happy and grateful for having Trupanion insurance. From the ease of submitting an invoice and the speed of being reimbursed to the genuine service I’ve received when calling customer service. I share my experience with many pet owners and highly recommend Trupanion.

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

In the past when we have had claims Trupanion has followed through.

In the past when we have had claims, Trupanion has followed through. Today when I spoke with Michelle, a representative she was helpful. She answered my questions quickly.

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

Ive always been happy with you and I refer you to everyone.

Ive always been happy with you and I refer you to everyone.... 9 years now. You have cared for two of my dogs, with care and compassion. My vets also seem to like working with you. We had one moment last year after my 7 year old needed a tooth puled.....where your underwriters tried to pull up something irrelevant from my dog when she was 8 weeks old. My vet thought is was ridiculous and had to waste his time trying to call you... it took him 12 goes to get a call back.... in the end it worked out... but its the reason i'm no longer giving you ten stars... but Im still a customer.

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

Jax

Paid and processed my claim very quickly

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

My experience with Trupanion has been fantastic.

My experience with Trupanion has been fantastic. They are responsive and easy to work with. The claims are paid quickly and efficiently.

Insurer: Trupanion

By:

Useful
Verified June 07, 2021

One less thing to worry about

The online submission was very easy. Turn around was quick as well as the deposit. Knowing how easy and effective the process really helps during such difficult times when concerned about my pet's health.

Insurer: Trupanion

By:

Useful

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