Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great service
The coverage has been wonderful with my golden who has epilepsy.am so glad I have this insurance on both of mine. Quick and easy to work with.
Insurer: Embrace
By: Pam
Easy, reliable, thoughtful insurance
I have had Healthy Paws insurance for 3 of my last 4 dogs. Each of them has had major (and majorly expensive) health issues (cancer, cancer, and irritable bowel syndrome that presented as an intestinal blockage). Every single time one of them had an issue, I never had to worry about whether I could afford the recommended treatment, because I knew Healthy Paws would have my back. They make claim submittal extremely easy, they do all of the background work to obtain documentation, and they provide reimbursement quickly without maximums or fee schedules. On top of that, they are kind and thoughtful and recognize that when you're dealing with a sick pet, the last thing you want to worry about is the insurance. When my dog Bibi eventually passed, they quickly and without being asked cancelled her policy and sent a sympathy card signed by the staff. I will always remember how touched I was by these incredibly thoughtful gestures. I highly recommend Healthy Paws to all my friends and family with pets.
Insurer: Healthy Paws
By: Molly
Claimsexperience was good but adjudication was very slow.
Claims,experience was good but adjudication was very slow. We are still waiting for the adjudication of our final claim. In addition, your form letter asking us to give Keiko a hug was insensitive as she had passed away ??
Insurer: Trupanion Canada
By:
It seems like very little is covered…especially when symptoms resemble previous issues.
It seems like very little is covered…especially when symptoms resemble previous issues. The latest submissions are a primary example. I don’t understand why when, these symptoms weren’t an issue before. My pug drank from a dirty puddle and was not eating or feeling well for a week….making it necessary for gastrointestinal bloodwork and ultrasound. No diarrhea was noted for this condition.
Insurer: Trupanion Canada
By:
Easy Claim Process
It was quicker than I thought. Although I didn’t get a refund as anticipated, I now know how fast and easy the claims process is
Insurer: Trupanion Canada
By:
Peace of Mind
It's so easy to submit a claim and the coverage is amazing. No surprises and no hidden fine print! I feel so secure knowing my pet will be cared for and covered.
Insurer: Trupanion Canada
By:
Great service
Our claims have been fairly assessed and paid very promptly. I appreciate the quick email acknowledgment we reliably receive when our clinic submits a claim. If we haven't heard from Trupanion then we know we need to follow-up with our clinic.
Insurer: Trupanion Canada
By:
First class service
The complete process was done very swiftly and did not have any problems
Insurer: Trupanion Canada
By:
Trupanion, the way to go
The online claims process was so easy. No hassle just submit your forms and as they tell you just leave the rest to them and they will take it from there. Submitted claim on a Monday and my claim was processed the next day and funds were in my account the following day.
Insurer: Trupanion Canada
By:
Terrific service
Trupanion is terrific! They are super fast and they are efficient, professional and process our claims for our family pets. Thank you everyone!
Insurer: Trupanion Canada
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