Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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coverage vs.
coverage vs. cost doesn't make sense. I felt nickeled and dimed by you not covering the doctor visit as an example for the condition. That did not make sesne to me. I have spent around 10K in premium and I don't believe I have been able to collect anything on even one claim yet my premium continues to go up each year. If I am not making claims why do you continue to increase premium - positive history should be looked at just like negative history.
Insurer: Trupanion
By:
Claims with ease
Easy process to send in claim information. Had a few questions prior and was able to contact someone prior and speak to them with ease and they walked me through the entire process. The claim wait period also was very reasonable and they sent text message/ email updates to let me know the status of the processing. Received a check in the mail shortly thereafter. Overall easy process.
Insurer: Trupanion
By:
Easy to submit bills using the app.
Easy to submit bills using the app. Great Customer service
Insurer: Trupanion
By:
great service quick claims processing and very comprehensive straight forward coverage.
great service, quick claims processing and very comprehensive, straight forward coverage. you guys are awesome! im so impressed after submitting my first claim.
Insurer: Trupanion
By:
I called in to tell Trupanion how very thankful I was for their services.
I called in to tell Trupanion how very thankful I was for their services. About 3 1/2 yrs ago, one of my cats began having pancreatitis flares. We were able to manage them as they appeared however about this time she went into a flare that took us over a month to get her out of. She was only off treatment for a couple of weeks and another flare appeared - worse and it took longer for her to recover. Late fall last year, it was apparent that in order to stablize and manage this disease, she needed regular treatments. I would not have been able to do this without Trupanion - and she would not be beside me now purring. I tell everyone that they need Trupanion. I am so thankful - my 2 cats are the only family I have. Without insurance, the decision would have been very different.
Insurer: Trupanion
By:
This is my first experience with pet insurance and I am impressed with the quick response and the efficiency.
This is my first experience with pet insurance, and I am impressed with the quick response and the efficiency. And, they genuinely seem to care in the phone, email, and text communications we have exchanged.
Insurer: Trupanion
By:
Amazing company
Fast, easy and efficient!!! Love this company, thank you for taking such good care of us ??
Insurer: Trupanion Canada
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Just now understand that the wonderful “once met lifetime deductible” is a per each individual type of illness/injury.
Just now understand that the wonderful “once met lifetime deductible” is a per each individual type of illness/injury. That was not explained.
Insurer: Trupanion Canada
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The service was excellent.
The service was excellent. Our vet was able to electronically sent our invoice to your office and it was pre-approved within mins. It is a modern way of providing important care
Insurer: Trupanion Canada
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Very good customer service.
Very good customer service. The time to process my claim (first ever) took quite a bit of time, still currently unresolved.
Insurer: Trupanion Canada
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