Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified August 21, 2021

If you're looking for pet insurance, get Trupanion

Trupanion is awesome. My dog has lots of medical bills. Don't know what I'd do without Trupanion.

Insurer: Trupanion

By: Debra

Useful
Verified August 21, 2021

Excellent service

Incredible amazing service. At a very difficult moment having to make medical decisions for my sweet Charlie, the service provided was exceptional and took away the heavy financial decisions I needed to make to keep my Charlie alive. They even called both hospitals involved and called me several times with updates on how the insurance will work and what was covered. This would have been extremely difficult if not for your help. Thank you so very much

Insurer: Trupanion

By:

Useful
Verified August 21, 2021

It has been over 5 days since I submitted a claim not sure why it is still not done.

It has been over 5 days since I submitted a claim, not sure why it is still not done. I know you are trying your best not to pay me.

Insurer: Trupanion

By:

Useful
Verified August 21, 2021

Trupanion is the best!

Trupanion is the best! All of the employees are so polite and understanding! The coverages are great and the reimbursement for my pet's expenses was fast! I highly recommend trupanion!

Insurer: Trupanion

By:

Useful
Verified August 21, 2021

Because of how kind Amy was when I broke down in tears.

Because of how kind Amy was when I broke down in tears. It looked like our dog was in serious trouble and when calling to find out how to submit a claim I ended up in tears. Amy was caring and patiently explained how to do it.

Insurer: Trupanion Canada

By:

Useful
Verified August 21, 2021

Not that easy. Pretty annoying.

Long process to enter the receipt and even longer process to receive confirmation that the claim had been processed and how much would be applied to my deductible. Why not just have a button that says upload receipt and you guys can figure it out and enter all the info. Simple.

Insurer: Trupanion Canada

By:

Useful
Verified August 21, 2021

Excellent Coverage

Trupanion always covers our claims in a timely and thorough manner. I truly believe that our dog's health is so much better because we have trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified August 20, 2021

Best Pet Insurance Ever!

I have a almost 11 year old Golden Retriever and and almost 10 year old Golden Retriever. We've had numerous claims and Trupanion has ALWAYS come through for us. The piece of mind is worth every (affordable) monthly payment we have made and Trupanion makes it extremely easy to submit our medical costs. I will always have them as my pet insurance. Thank you Trupanion!

Insurer: Trupanion

By: Robin

Useful
August 20, 2021

If your dog has ever been to the vet, don't get Embrace pet insurance.

Embrace is going to go through your pets medical records with a fine tooth comb and will not cover anything that they deem to be a preexisting condition. If you have a puppy who has never been to the vet for anything other than routine care, they might be a good pet insurance company. If your pets records indicate any kind of a vet visit for anything other than routine care, it will be considered to be a pre-exisiting condition and will not be covered for different lengths of time, some forever, some for a year. If your dog hurts her leg while on a hike, it will be considered an orthopedic condition and therefore, a pre-exisiting condition.

Insurer: Embrace

By: Chris

Useful
August 20, 2021

Choose another company

This company has been on a downward spiral! They used to be affordable when my dogs were young. Now, the per pet premium has climbed to nearly $500/mo and claims are taking two months to be reimbursed. Recinsider before you choose!

Insurer: Pets Best

By: Dog

Useful

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