Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Wouldn't Be Without Insurance
Been with Embrace since Cody was 3 months old-now almost 8 yrs. Throughout the years the site has changed, but recently it is A+++. It is easy to navigate and submit claims, check status of numerous features, etc. All my claims have been processed timely unless there was an issue that was dependent upon vet feedback. Having insurance has given me peace of mind for medical care after losing a pet where finances became an issue for continuing care.
Insurer: Embrace
By: LIN
Emotional Torture
We lost our dog on June 8, 2021. Since, then, I have filed everything that was needed to process the claim (vet bills and reports). For the first month whoever was reviewing the claim was looking at the different claim from 2019. Once we cleared that off the table, I have been waiting for them to reimburse us for part of the claim and prorated premiums. Its has been over 2.5 months. And still they cant get back to me with any response. When call, they are still reading comments that were left by a previous employee. They seems to be unable to add any new comments and make take any steps in completing this claim. I tried to talk to supervisor, who assured me everything will be taken care, only to fail to add comments from that conversation, so that threw us back by few weeks. It seems that once your pet is gone na you are not paying any monthly premiums, you do not exist as far as they are concern. We are trying to put her death past us, but this ordeal with the insurance makes you relief her death over and over again. No help, just making you feel worthless. Horrible, upsetting and unforgettable.
Insurer: Pets Plus Us
By: Marina
Easy claims and worry-free
I have been so impressed with Healthy Paws Pet Insurance. My dog has has a series of health issues over the last year, but because of Healthy Paws I have been able to avoid worrying about the financials and focus on my dog's health. All of the recent claims I have made have been processed quickly and reimbursed even quicker (often within 24 hours). After his recent surgery, the Healthy Paws team even followed up to check on his recovery!
Insurer: Healthy Paws
By: Addison
Great experience
Recent claim was resolved in a professional and expedited manner. I took a survey and it recorded an inaccurate response and I couldn’t go back. I would highly recommend this company!!!
Insurer: Pets Best
By: Renee
Awesome!
Always polite, very quick to review and pay claims. I’d never ever have a pet without Trupanion.
Insurer: Trupanion
By:
Easy to deal with
Always prompt and easy to file claims customer service always helpful
Insurer: Trupanion
By:
Always prompt service and great processing time of our claims
Always prompt service and great processing time of our claims
Insurer: Trupanion
By:
Kari
Any pet that is prone to allergies/ear infections this is a must have. It is considered one illness and as soon as deductible is met...you are covered at 90% . I would never consider not having pet insurance
Insurer: Trupanion
By:
Excellent experience, as always.
As always, Trupanion was prompt on processing our claim. Whenever we talk to anyone there, the person we get is knowledgeable, reasonable, and friendly and there have bene situations when we were given the benefit of the doubt. Trupanon has always come through for us; they are true blue.
Insurer: Trupanion
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