Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified September 17, 2021

All of my interactions with the Trupanion staff have been great.

All of my interactions with the Trupanion staff have been great. My 2 claims have been readily taken care of. Very pleased over all.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Quick and Easy

Claims experience was quick and easy, with clear explanations and communication from Trupanion.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Fast claim pay directly to provider outstanding customer service when contacted for assistance.

Fast claim pay directly to provider, outstanding customer service when contacted for assistance.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Don't waste your money

From a $822 bill the insurance paid me out $26. Not sure why I pay for this service. Too expensive and when you need it the deductible is so high and exclusions take away all the benefit.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

I am elderly and really appreciated the empathy and support helping me file a claim over the phone instead of online.

I am elderly and really appreciated the empathy and support helping me file a claim over the phone instead of online. Thank you

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

I got an immediate response to one claim but I haven't heard about my second claim.

I got an immediate response to one claim but I haven't heard about my second claim. I think it was forgotten.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Jessica was friendly helpful understanding and helped me determine what Trupanion needs to support a recent claim for Denamarin.

Jessica was friendly, helpful, understanding and helped me determine what Trupanion needs to support a recent claim for Denamarin.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Quick and easy.

Quick and easy. Fast response

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Able to focus on the things that matter

So easy and nice to know that my fur baby’s bill is taken care of so I can focus on her getting better!

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

The approval was very simple and approved payments went to the Vet.

The approval was very simple and approved payments went to the Vet.

Insurer: Trupanion

By:

Useful

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