Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


May 27, 2026

Smooth and Efficient

This was the easiest claim I have ever dealt with, fast and efficient and I received my payment within a week. Thank You !!!

Insurer: MetLife

By: Shawn

May 27, 2026

PetsBest Pet Insurance

We are so happy we have chosen PetsBest Pet Insurance. Our Frenchie was very healthy only needed Wellness checks. Until she became paralyzed in both back legs. We had to have emergency surgery on her back, it was Christmas Eve. We were informed that our precious dog had IVDD. PetsBest reimbursed us 80% of what we paid for emergency surgery and all the care she still needs. We are so grateful we got the Insurance even though we had a healthy happy puppy.

Insurer: Pets Best

Veterinarian: Livermore Family Pet Hospital

By: Janet

Useful
May 27, 2026

Nationwide® Pet Insurance | Save Big on…

Nationwide® Pet Insurance | Save Big on Major Vet Bills The above is not true!!! I submitted a claim for a necessary Gallbladder surgery because a stone was blocking the duct and one was lodged in her intestine. The gallbladder could have raptured and be even worse. The bill was expensive and the only refund me 2683.05. i asked for a review of this claim. She also had to be rushed back to the hospital for complications. I submitted that bill which was also large. That was 14 days ago. I called to check on these claims and was told that we could have to wait 30 days before any reimbursements. I have paid for over 7 years with no major claims until now. They are dragging their feet.

Insurer: Nationwide

By: Kim

May 27, 2026

Angus insurance

Filed multiple claims within a few week period. Claims were handled fairly, quickly and with informative visual explanation. Customer service was pleasant and informative. Very helpful. I am very pleased with Trupanion.

Insurer: Trupanion

By: Debora

May 27, 2026

Easy claims processing

I have had a great experience using the wellness portion of our plan. We always do our dogs annual visit and get a portion of it reimbursed and our overall insurance premium is less than it was with our previous insurance. They pay the claim within a couple of weeks of receipt.

Useful
May 27, 2026

Waking up to confusing email stating…

Waking up to confusing email stating coverage denied buy explanation on phone when i call was happy with explanation. Original person who signed me up got both email and address wrong

Insurer: Trupanion

By: Jon jacobson

May 27, 2026

my experience with the claim for Azure…

my experience with the claim for Azure went smoothly and fast. I was impressed.

Insurer: Spot

By: Beverly Combs

May 27, 2026

Claims get paid!

I had to bring my pet to the vet. The day of I uploaded a picture of my bill and within days my bill was reimbursed appropriately. Great job!

Insurer: Pets Best

By: Alicia

Useful
May 27, 2026

All information on coverage was there…

All information on coverage was there and easy to understand. Different policies were side by side to compare which made choosing a policy easy

Insurer: MetLife

By: Brandi Bodle

May 27, 2026

Teeth Extraction

"They sent the first part and I had to appeal, but they quickly looked t it and sent me more refund."

Insurer: Pets Best

Veterinarian: Cedar Grove Animal Hospital

By: Madilene

Useful

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