Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
Other Categories
Claim handled very fast.
Claim handled very fast. Vet used expedited service and response was within 10 mins. Very happy with response
Insurer: Trupanion
By:
Quick, efficient claims with Trupanion!
My 8-year-old Persian cat has been insured under Trupanion his whole life. All of my claims, without exception, were paid quickly and efficiently. My cat has a chronic condition requiring daily medication, resulting in frequent refills. When I refill the medication, the vet's office bills Trupanion directly. By the time I arrive to pick up the medication, my claim has already been processed. There are no hassles and no delays. I highly recommend Trupanion to all pet owners! Thank you for the great customer service!
Insurer: Trupanion
By:
Nah....I better not. Don't post this, .
My claim was not covered even though the doctor visit was due to a Pancreatic condition. My dog was seen for his Pancreatitis symptoms. Which are alot like other normal, doggie illnesses . Of which, Trupanion will not cover such either! This is ridiculous. And it should be changed.
Insurer: Trupanion
By:
Real Time Claim Processing
My claim was submitted by the veterinarian staff and approved within minutes! It was amazing! And so helpful to only have to pay a small portion of the bill.
Insurer: Trupanion
By:
Happy pets
My claims are always paid quickly you guys are the best for pet insurance
Insurer: Trupanion
By:
Trupanion is easy to deal with.
Trupanion is easy to deal with. There are some things I don’t like, I was having financial problems and had to change my dogs deductible. I am no longer able to go back to what he had before I had financial problems. During this time of Covid related financial problems; I do not think that this is fair. His insurance kept going up and make changes due to increased premiums. I believe that the recorded calls and the information you share with the very nice and understanding employee gets sent on to the corporation and they make the decisions on how and when to increase your premiums.
Insurer: Trupanion
By:
Vet hospital received a declined preapproval.
Vet hospital received a declined preapproval. I called trupanion, they reached out to the hospital and were able to get a payment set up and fix a problem with my account within 30 minutes (I made some mistakes when I initially set up the account). Our little boy has been in the ICU for the past 2 days for a 105 fever. Doctor reassured me his health is good now, but still shaky. If I didn't get treatment yesterday afternoon, I would not have my cat alive today. He's only 7 months old but so full of life. Thank you trupanion for giving me peace of mind and letting me worry about my boy and not my payments. He's still in Level 4 ICU being fed chicken baby food, antibiotics, vitamins and fluids. I'm eager to see him again. I miss him so much. At least he's got his blanket and toy doggie.
Insurer: Trupanion
By:
You do a wonderful job in reimbursement of a claim.
You do a wonderful job in reimbursement of a claim. Only 3 days and the money is in my account. Thank you!!
Insurer: Trupanion
By:
Great claims and customer service!
You quickly settle claims and communicate great!
Insurer: Trupanion
By:
Being the first claim I have submitted the help provided was excellent and very helpful.
Being the first claim I have submitted the help provided was excellent and very helpful.
Insurer: Trupanion Canada
By: