Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified November 05, 2021

Trupanion is my companion

Claims were processed very quickly! Peace of mind knowing we have coverage to take care of our dogs!

Insurer: Trupanion Canada

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Useful
Verified November 05, 2021

I have been extremely pleased and impressed by the quickness of pre approval approval indicating what and if you will pay and payment.

I have been extremely pleased and impressed by the quickness of pre approval, approval, indicating what and if you will pay, and payment.

Insurer: Trupanion Canada

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Useful
Verified November 05, 2021

I would really like to see breakdowns of ‘what services’ were submitted.

I would really like to see breakdowns of ‘what services’ were submitted. You give an amount and whether it’s acceptable or not, but you don’t tell me what services were! X-rays, plus a specific medication, plus blood work?? You only tell me a service was submitted and the total price. That’s NOT enough information!

Insurer: Trupanion Canada

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Useful
Verified November 05, 2021

OUR LITTLE GIRLS KIDNEY PROBLEM

they paid what i expected no problem with getting claim started didnt have to do much paper work. i am satisfied GOOD RESULTS!!!

Insurer: Trupanion Canada

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Useful
Verified November 05, 2021

Excellent service!!

Very fast and efficient

Insurer: Trupanion Canada

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Useful
Verified November 05, 2021

Does not cover all charges.

Customer service is great, however the coverage was horrible. I end up still paying a lot for my pet's medical expenses. Many of the charges weren't covered. I am not too happy about it. I pay 65 dollars a month and have been paying for at least 4 years now. That equals to 3,120 dollars or so approximately. I think I will soon to cancel the policy and just put the premium away for emergency fund.

Insurer: Trupanion

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Useful
Verified November 05, 2021

Trupanion is great.

Easy to use app makes it quick to submit claims.

Insurer: Trupanion

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Useful
Verified November 05, 2021

I confidently recommend Trupanion!

My claim is being handled promptly and thoroughly. All bills are being submitted directly by my veterinary hospital with payments going directly to them.

Insurer: Trupanion

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Useful
Verified November 05, 2021

Recommended you to a friend who works at a local dentist office.

Recommended you to a friend who works at a local dentist office. Appreciate your easy claims process and we feel happy knowing we have Trupanion for our dog. THANK YOU!

Insurer: Trupanion

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Useful
Verified November 05, 2021

Trupanion has been a Godsend

Trupanion has been outstanding. Prompt payments, concern for my cancer stricken dog, and excellent customer service. Our poor dog got cancer and had to have his front leg removed when he was 1 year old. They have paid all claims related to his cancer promptly and efficiently. This company has been a Godsend to our dog Giuseppe and we as pet parents. We will never adopt another pet without getting this great insurance!

Insurer: Trupanion

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