Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified November 10, 2021

Claims made easy!

The process was easy & efficient ! Quick response covered or not and understandable, you know what’s going on without big legal jargon !

Insurer: Trupanion Canada

By:

Useful
Verified November 10, 2021

The claim took over two weeks I'm not sure where the problem was with the vet clinic or Trupanion but I had to get involved and get the records myself to send for review I don't feel this should have been my responsibility based on the amount I pay

The claim took over two weeks, I'm not sure where in the problem was, with the vetinary clinic or trupanion but I had to get involved and get the records myself to send for review, I don't feel this should have been my responsibility based on the amount I pay in premium

Insurer: Trupanion

By:

Useful
Verified November 10, 2021

Claims are handled very quickly and all personnel are very friendly.

Claims are handled very quickly and all personnel are very friendly.

Insurer: Trupanion Canada

By:

Useful
Verified November 10, 2021

Not the worst but could be better

Overall, there hasn't been any major problems or headaches but to have any form of affordability would mean the dedcutable would need to be at least $500. With that in mind and the fact that a lot of stuff isnt covered, so far i feel like i am just throwing money away every month even though I have sent over about 5 invoices over the last 2 years.

Insurer: Trupanion Canada

By:

Useful
Verified November 10, 2021

They helped so much when we needed it

We just had to put our sweet English bulldog down, he was in emergency for two nights on oxygen before we made the call. It was an extremely expensive bill and a very tough time for our family. Trupanion covered a very large portion of our final bill and the process was very quick and seamless. The last thing we wanted to be worrying about was money at that time and we were so appreciative of the turnaround time.

Insurer: Trupanion Canada

By:

Useful
Verified November 10, 2021

11 years and still happy with Trupanion.

Easy fast claims.

Insurer: Trupanion

By:

Useful
Verified November 10, 2021

Easy to upload invoice fast response time.

Easy to upload invoice, fast response time. Received check quickly. Highly recommend

Insurer: Trupanion

By:

Useful
Verified November 10, 2021

Good work

Excellent, quick and excellent coverage

Insurer: Trupanion

By:

Useful
Verified November 10, 2021

Coverage/claims

I don’t understand why one of my claims was barely covered and the other one approved, but no pay out was made? We pay large monthly premiums and have not seen much covered. I would prefer to see better explanations given on the decision/payouts.

Insurer: Trupanion

By:

Useful
Verified November 10, 2021

A. Garrett

It was so easy to file a claim. I was notified immediately that the claim had been received and would be processed. The claim was processed expeditiously. I'm very happy!

Insurer: Trupanion

By:

Useful

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