Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified December 06, 2021

Right this minute I can’t give you top score yet as I am waiting for my issues to be resolved I contacted both my vets to contact you …I believe I have paid almost $1600 with a $1000 deductible and I haven’t received any compensation as my invoices

Right this minute, I can’t give you top score yet as I am waiting for my issues to be resolved, I contacted both my vets to contact you …I believe I have paid almost $1600 with a $1000 deductible and I haven’t received any compensation as my invoices were applied to a different issue and not his ruptured anal gland problem ….so I am waiting for resolution

Insurer: Trupanion

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Useful
Verified December 06, 2021

Always quick and efficient.

Always quick and efficient. The company follows its policies and promises.

Insurer: Trupanion Canada

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Useful
Verified December 06, 2021

Anytime my dog needed medical care the process has been very smooth

Anytime my dog needed medical care, the process has been very smooth

Insurer: Trupanion Canada

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Useful
Verified December 06, 2021

Great customer service.

Great customer service. Claims are direct billed from the veterinarians office and hassle free. Would highly recommend trupanion !!!!!!!

Insurer: Trupanion Canada

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Useful
Verified December 06, 2021

My claim was taken care of quickly and efficiently.

My claim was taken care of quickly and efficiently. Excellent service!

Insurer: Trupanion Canada

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Useful
Verified December 06, 2021

The claim was approved instantly but have yet to receive payment (2+ weeks already)

The claim was approved instantly, but have yet to receive payment (2+ weeks already)

Insurer: Trupanion Canada

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Useful
Verified December 06, 2021

Truly appreciate the aspect of it in life’s more stressful moments to know that our little for baby is covered.

Truly appreciate the aspect of it in life’s more stressful moments to know that our little for baby is covered. Does not need to be a decision based on money, however a decision based on what is best for him.

Insurer: Trupanion Canada

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Useful
Verified December 06, 2021

Acceptance and payment of claims.

Acceptance and payment of claims. 24/7 availability. Cordial staff. Knowing I can always care for the health of my dog

Insurer: Trupanion

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Useful
Verified December 06, 2021

Always recommend Trupanion.

Always recommend Trupanion. Very easy to file a claim and very fast in reporting back and paying.

Insurer: Trupanion

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Useful
Verified December 06, 2021

Because I feel like the sales pitch doesn’t match the outcome!

Because I feel like the sales pitch doesn’t match the outcome! Your sales staff are lovely but I made 6 calls to vets on your list and only one not close to me takes direct payment

Insurer: Trupanion

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Useful

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