Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


December 10, 2021

10's across the board

We've had a few different pet insurances over the years with our dogs and I have to rate Healthy Paws the best as far as customer service, ease of claim process, amount of coverage and promptness of reimbursement. 10 paws all the way!

Insurer: Healthy Paws

By: Emma

Useful
December 10, 2021

BUYER BEWARE- TOTAL SCAM

Company is a total scam. I put a claim in, supplied all vet documents and was declined due to needing more documents which is impossible to produce. All they do is give you the runaround.

Insurer: Healthy Paws

By: Kevin

Useful
Verified December 10, 2021

I have had my pets with your company since 2014 and have always been happy with the coverage and prompt attention to my pets needs

I have had my pets with your company since 2014 and have always been happy with the coverage and prompt attention to my pets needs

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

I m so happy that I can give the life-saving care my dog needs and couldn't otherwise have afforded it without Trupanion!

I m so happy that I can give the life-saving care my dog needs and couldn't otherwise have afforded it without Trupanion!

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

It is great since Trupanion is recognized at every place I have been so far with my pet; however it is very expensive.

It is great since Trupanion is recognized at every place I have been so far with my pet; however, it is very expensive. Tim was great in helping me adjust my plan, but the minimum plan is still 40% higher for apparently less coverage based on my preliminary research so far. Probably switching companies because of this, but still going to do some more research first to make sure I am comparing apples to apples. Trupanion definitely has a good reputation and has been easy to work with for any claims that have arisen. Thanks for the service so far!

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

When we took out the policy we were not informed that there was another tier to have certain treatments covered.

When we took out the policy we were not informed that there was another tier to have certain treatments covered. So this has not been a good experience

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

Alex was able to answer my questions and break down what I needed to do for a claim.

Alex was able to answer my questions and break down what I needed to do for a claim. She was polite and thorough which I appreciate so much.

Insurer: Trupanion

By:

Useful
Verified December 10, 2021

Claim was handled quickly.

Claim was handled quickly. I do think that it's a bit ridiculous to not cover the office visit when it's pretty hard to get a diagnosis without one.

Insurer: Trupanion

By:

Useful
Verified December 10, 2021

Except for in the very beginning where there was some shenanagins with the deductible I never had to even talk to anyone at Trupanion to get my claims promptly processes.

Except for in the very beginning where there was some shenanagins with the deductible, I never had to even talk to anyone at Trupanion to get my claims promptly processes.

Insurer: Trupanion

By:

Useful
Verified December 10, 2021

I don't have anything to base a recommendation on as yet.

I don't have anything to base a recommendation on as yet. I'll let you know after I file a claim.

Insurer: Trupanion

By:

Useful

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