Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified December 23, 2021

If you're on the fence

All insurance is confusing, but Trupanion explained a lot of what they do in language I could mostly understand. Also, their coverage is much better than the majority of competitors. I was on the fence about getting pet insurance due to the cost, but thinking ahead to what even a few illnesses or accidents would cost made it an easy decision!

Insurer: Trupanion Canada

By:

Useful
Verified December 23, 2021

Always great customer service and our claims have been processed in a timely manner.

Always great customer service and our claims have been processed in a timely manner.

Insurer: Trupanion Canada

By:

Useful
Verified December 23, 2021

Always timely.

Always timely. Great coverage

Insurer: Trupanion Canada

By:

Useful
Verified December 23, 2021

I have been meaning to call for months regarding my last few claims that were for the same issue but had been treated as though for unconnected issues.

I have been meaning to call for months regarding my last few claims that were for the same issue but had been treated as though for unconnected issues. Instead, Trupanion figured it out without my asking and fixed the error and refunded me the amount owing if the issues were treated as one. It was extremely appreciated, as I get inordinately anxious about such communications.

Insurer: Trupanion Canada

By:

Useful
Verified December 23, 2021

So quick and easy.

So quick and easy. I wish all insurance companies handled claims like Trupanion!!!

Insurer: Trupanion Canada

By:

Useful
Verified December 23, 2021

All customer service reps have been kind and my claims were reviewed and processed quickly.

All customer service reps have been kind and my claims were reviewed and processed quickly. Thank you.

Insurer: Trupanion

By:

Useful
Verified December 23, 2021

Extremely easy to submit claim and get money in account.

Extremely easy to submit claim and get money in account.

Insurer: Trupanion

By:

Useful
Verified December 23, 2021

First claim submitted should have been paid.

First claim submitted should have been paid. Dog was treated twice with prescription meds for same condition before she was referred elsewhere for more extensive tests. Now she’s being referred to a third facility for possible surgery. I would like to know she’s covered when she has an illness. This is my first claim in all the years I have been paying premiums and premium increases.

Insurer: Trupanion

By:

Useful
Verified December 23, 2021

our vet automatically sends in the claims.

our vet automatically sends in the claims. It is a seamless procedure and we very much appreciate it

Insurer: Trupanion

By:

Useful
Verified December 23, 2021

Seamless!

Seamless! Our vet submits and I get both an email and text telling me they have it and are reviewing it. A follow up email details what they've paid.

Insurer: Trupanion

By:

Useful

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