Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


January 12, 2022

Countess von Noodles Is Eternally Grateful

Countess von Noodles looks the dog park. Unfortunately, the dog park does not always love her back. We took her to get her zoomies out after New Year's. Someone awful person left broken glass everywhere. Countess von Noodles had to get seven stitches. Not a great way to start the year. :( Spot took care of everything. Here's hoping there aren't anymore nasty surprises for the rest of the year.

Insurer: Spot Canada

By: Anais

Useful
January 12, 2022

Simplest process I’ve been through

I’d recently purchased a policy with Spot for my dog Chauncey. Chauncey is a little older, so the vet bills have added up over the years. I got Spot pet insurance about 5 months ago & thank goodness I did. Chauncey had accidentally swallowed a sock and the surgery was around $2,700 just before Christmas!! I was able to get 80% of that back with Spot and I couldn’t be happier. 10/10

Insurer: Spot Canada

By: Kevin

Useful
January 12, 2022

I don't know where I would be without Spot!

Without Spot, I would've had to pay way too much for my puppy's vet bills! Thank you Spot for saving the day!!

Insurer: Spot Canada

By: Chris

Useful
Verified January 12, 2022

Wrongful denial of coverage due to false claim of preexisting condition

Submitted claim 1st week of December 2021. After numerous emails and phone calls I received a claim denial on Jan 10th due to " pre-existing condition". My vet says otherwise. I suspect the denial was due to claim size ($5000.00+) Buyer beware!

Insurer: Healthy Paws

By: Scott

Useful
Verified January 12, 2022

Exceeds expectations

I have been with Healthy Paws for about 3.5 years now and could not be happier with them. They have been exactly what I hoped and expected. Great coverage, very responsive, and so easy to process claims. I will always have my pets on this insurance. Thank you!!

Insurer: Healthy Paws

By: Seth

Useful
January 12, 2022

Stay away from this insurer

Terrible. They cover very little and while -filing- a claim is easy, it is after you file the claim that the nightmare begins. For EVERY claim they want the medical documentation from the beginning of time. Are they not capable of keeping records so I dont have to hunt down the vet for duplicate paperwork every time??? I NEVER had to do this with my previous insurance, file a claim and done. With Figo it is file a claim, keep providing a ton of paperwork every time only to be denied payment. Their actual coverage sucks

Insurer: Figo

By: Arne

Useful
Verified January 12, 2022

Our puppy has had intestinal problems and Trupanion has been there for our expenses.

Our puppy has had intestinal problems and Trupanion has been there for our expenses.

Insurer: Trupanion Canada

By:

Useful
Verified January 12, 2022

All the claims always promptly processed.

All the claims always promptly processed.

Insurer: Trupanion Canada

By:

Useful
Verified January 12, 2022

Great value for great coverage

Broad coverage, direct claim submission, my veterinary clinic is registered with Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified January 12, 2022

claims all processed by vet clinic and payment made directly to the vet clinic.

claims all processed by vet clinic and payment made directly to the vet clinic. Couldn't be easier

Insurer: Trupanion Canada

By:

Useful

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