Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified January 26, 2022

Not sure how happy i will be with the claims process

Not sure how happy i will be with the claims process

Insurer: Trupanion Canada

By:

Useful
Verified January 26, 2022

honestly I'm very disappointed that my claim was rejected because my dog had diarrhea once during the 30-day waiting period.

honestly I'm very disappointed that my claim was rejected because my dog had diarrhea once during the 30-day waiting period. Diarrhea is not a pre-existing condition!!!! Pet insurance is a scam

Insurer: Trupanion

By:

Useful
Verified January 26, 2022

Fast and excellent service.

Fast and excellent service. Agents take time to listen, care and assist. Problems resolved easily. Very happy with the coverage package I have. Would recommend starting insurance when pets are young.

Insurer: Trupanion Canada

By:

Useful
Verified January 26, 2022

Fast efficient service.

Fast efficient service. Love the direct bill option at the vet clinic

Insurer: Trupanion Canada

By:

Useful
Verified January 26, 2022

I¡¦m not finding the insurance useful.

I¡¦m not finding the insurance useful. You don¡¦t cover many of the start up necessities of owning a pup. You tout yourselves as caring and yet necessary procedures like spay etc you don¡¦t cover. I hope this changes over time, but I¡¦m not pleased and would caution all my friends that putting aside $100 in to a bonus savings account with interest compounded semi annually would be a far better plan

Insurer: Trupanion Canada

By:

Useful
Verified January 26, 2022

I¡¦m very happy with the coverage that I¡¦ve had for my dog¡¦s surgery.

I¡¦m very happy with the coverage that I¡¦ve had for my dog¡¦s surgery. The only thing is that it would have been even better if your coverage was directly linked to the Vet. Still, I¡¦m happy.

Insurer: Trupanion Canada

By:

Useful
Verified January 26, 2022

Quick responses and I like that the coverage is based on condition not per calendar year

Quick responses, and I like that the coverage is based on condition, not per calendar year

Insurer: Trupanion Canada

By:

Useful
Verified January 26, 2022

Because Trupanion goes out of its way to disallow valid claims for absurd and unrealistic reasons.

Because Trupanion goes out of its way to disallow valid claims for absurd and unrealistic reasons.

Insurer: Trupanion

By:

Useful
Verified January 26, 2022

Customer service is top notched!

Customer service is top notched! This is the second time I¡¦ve used Trupanion to help me with my dog¡¦s illness and the promptness in paying and getting back to me via email, text is quick!! In times of emergency knowing you have Trupanion in your corner to provide what could be life saving procedures for your pet is reassuring that I¡¦m able to provide financially when it comes to my dog¡¦s life. I never want to be that pet mom that has to put her baby down because of finances!! Thank you Again!!

Insurer: Trupanion

By:

Useful
Verified January 26, 2022

Great response time covered my bills and paid the vet directly so I didn¡¦t have to front it all.

Great response time, covered my bills and paid the vet directly so I didn¡¦t have to front it all. I am quite happy with my coverage so far and would recommend to friends and family

Insurer: Trupanion

By:

Useful

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