Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified February 16, 2022

Always prompt, caring and a pleasure.

After owning a previous cat who contracted cancer and ultimately died (after we spent $10,000 out of pocket), when we were offered Trupanion for our subsequent cats, we knew we couldn't be without insurance. Since obtaining Trupanion, we've had several claims (thankfully nothing too serious) and our claims have always been met promptly. In fact, I've recommended Trupanion to friends.

Insurer: Trupanion

By: Grace

Useful
February 16, 2022

Understanding and helpful claim agents

I submitted a claim for my pets vestibular disease over a month after getting it sorted and they had no problem with the claim being delayed. After submitting the claim for the first appointment I was able to submit the next five appointments over email and had they whole claim processed in under a week. The agent I worked with was helpful and caring and made sure that my claim was processed quickly and efficiently.

Insurer: Lemonade

By: Brittan

Useful
Verified February 16, 2022

Very fast settlement of my claim in one day

My dog was hospitalized, and I filed a claim. Trupanion kept me informed of my claim status by text, and settled my claim within a day! I can't ask for a better response or settlement!

Insurer: Trupanion

By: Elizabeth

Useful
February 16, 2022

Great choice

We have had AKC insurance for over 10 years. It has been excellent as far as coverage and response. We had one dog with many health issues. Without this insurance she would not have lived the many years she was able to.

Insurer: AKC

By: Larry

Useful
Verified February 16, 2022

Easy to use and very responsive

Excellent online service - quick to respond to claims - user friendly to make claims

Insurer: Trupanion

By: Joan

Useful
February 16, 2022

Amazing service!

I highly recommend. They explain all the benefits in a very simple way and they are very effective at processing claims.

Insurer: Lemonade

By: Araceli

Useful
Verified February 16, 2022

Fast payment easy claim process!

Fast payment, easy claim process!

Insurer: Trupanion

By:

Useful
Verified February 16, 2022

Easy to sign up options for any budget easy to make claims (your vet may even do it for you!

Easy to sign up, options for any budget, easy to make claims (your vet may even do it for you! ??), prompt payment and clear explanations.

Insurer: Trupanion Canada

By:

Useful
Verified February 16, 2022

Every time I've submitted a claim it's been finalized within a few days.

Every time I've submitted a claim, it's been finalized within a few days. If I've had a question, it's been answered immediately.

Insurer: Trupanion Canada

By:

Useful
Verified February 16, 2022

Fast and easy.

Fast and easy. My claim was submitted at the vet office without having to fill out any paperwork and it was approved within 10 mins. I overheard a woman using her pet insurance and she had to fill out paperwork.

Insurer: Trupanion Canada

By:

Useful

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