Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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A total scam
This was the absolute worst pet insurance company with terrible customer support. This team will make it impossible to submit a claim and will scam you out of any reimbursement possible. I had an issue with a claim that I was supposed to be reimbursed on and they came up with every reason it wasn’t valid, even though it was. I asked to speak with a supervisor to help rectify the situation and they told me a supervisor would call me back but they never did. I will never use this company again. I’m so disappointed in the AKC name after this experience.
Insurer: AKC
By: Elizabeth
It’s easy to file the claim chat was available and super helpful for questions and it took a total of three days for payment to appear in my account.
It’s easy to file the claim, chat was available and super helpful for questions and it took a total of three days for payment to appear in my account.
Insurer: Trupanion
By:
Terrible
Stay away, they will find every excuse in the world not to pay a claim, My dog had protein allergy prior to opening the policy with them, and now they tag everything as "allergy" so it's considered pre-existing, las two claims was for yeast infection in his year, first they declined saying they needed the "date of service" which by the way was on the invoice given by the vet, spent a lot of time calling them and they said they were just going to get it from the vet... and then i went online and it was declined again saying it was pre-existing lol.... unreal! they give you the run around so you get tired of calling, i paid them every month on time and they never covered one single claim... not worth the aggravation. I just canceled my policy and will dispute the last charge and will talk to my lawyer about this. Trust me, STAY AWAY from this!!!
Insurer: Healthy Paws
By: RAMON
Fraud!!! Refused to pay very first Wellness claim
I am a new customer. On my very first claim Pet's Best is refusing to pay for the wellness exam. The representative I spoke with claimed that because the results of the wellness exam found ear mites in my kitten that the wellness exam would not be covered. This is not detailed in any policy information. I believe this is fraudulent in nature as the company is refusing honor my legitimate claim. All over $50??? Simply ridiculous.
Insurer: Pets Best
By: Robert
Super Fast and Easy
Super fast and easy filing claims and getting paid through ACH.
Insurer: Lemonade
By: Soo
Lemonade helps me give my pet the best healthiest life ever!
Lemonade is wonderful! The people are so super friendly and helpful and timely and they truly love your pets like you do! The claims are easy to file and they are thorough and efficient. They are fast at helping you and getting your funds back to you! They are awesome!
Insurer: Lemonade
By: Jennifer
As always everything was handled and paid out with speed and necessary information.
As always everything was handled and paid out with speed and necessary information.
Insurer: Trupanion Canada
By:
Every time we have had a claim everything has gone so smoothly and I know that I don’t have to worry about a thing.
Every time we have had a claim everything has gone so smoothly and I know that I don’t have to worry about a thing.
Insurer: Trupanion Canada
By:
Timely and accurate reimbursement.
Timely, and accurate reimbursement...highly recommend. Without Trupanian, our beloved Hugo would not be here.
Insurer: Trupanion Canada
By: