Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified March 23, 2022

Outstanding pet insurance

It is the greatest and most supportive policy that we ever had. Highly professional and knowledgeable and caring for your pet. Recommend to anyone looking for pet insurance. The claims were completed in a fast and precise manner and afore able.

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

We Love Trupanion!

Our Leonberger Juno has been sick since she was 4.5 yrs old, first developing epilepsy and then cancer. Trupanion has always paid up without quibbling and given us the peace of mind to know that if Juno becomes sick, we can afford to give her the treatment that she needs, such as the chemotherapy she had when her cancer appeared. Without Trupanion, we do not believe she would still be with us, because we would not have been able to afford the costs involved in her treatment over the years. She is almost 9 yrs old now, and we have Trupanion to thank for that ?? We have our young Leonberger also enrolled with Trupanion. We recommend Trupanion to all our giant breed friends. As a dog trainer/behaviour consultant, I run training classes and see behaviour clients. I always recommend they take out insurance for their puppies and I always recommend Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Trupanion, The best Pet Insurance

Trupanion is the best in customer service and claims are dealt with extremely fast

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Trupanion was very fast and thorough in processing my claim

Trupanion was very fast and thorough in processing my claim

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Company has always been responsive and questions are answered quickly.

Company has always been responsive and questions are answered quickly. Their process for turning in a claim is easy.

Insurer: Trupanion

By:

Useful
Verified March 23, 2022

Did not provide a single in-network vet near me.

Did not provide a single in-network vet near me. Nor at all. Now I am running in circles trying to find a vet that "takes Trupanion Pet Ins." That was here advice. Call around and ask. WTF. I don't exactly have time for that. That is what insurance is for. Period. Whether human, pet, car, home, other.

Insurer: Trupanion

By:

Useful
Verified March 23, 2022

Superb pet insurance ever!

Fast and efficient on processing the claim and great customer service!

Insurer: Trupanion

By:

Useful
Verified March 23, 2022

Forever grateful, Trupanion!!!!

I started with 3 dogs that 2 I insured with Healthy Paws because the premiums started to be lower but one of my dogs is a labrador/german shepherd mix and they don't cover hip dysplasia. I was able to get it thru Trupanion. Our lab/gs mix had a lot of health issues that required several surgeries. I understood that the premiums increase as years went by but never had any problems with any of our claims, and we had many many claims, none was denied. All of our 3 dogs are same age, 15 years now. Last year, Healthy Paws decided to increase our premiums for both dogs at over 100% (yes, more than doubled with less claims than Trupanion). They lied about sending me an email months before, and I never delete my emails, I never received notification of premium increase. Trupanion's premium stayed the same for this year which I am so glad because our beloved Max was able to continue to be seen by his vet until it was time for him to have eternal rest. I had to cancel my other 2 dogs' insurance with Healthy Paws last Oct 31, 2021 and not even at the end of the policy, they cut my access to their online accounts! I am so mad because I had to find a replacement insurance (ASPCA) and have to deal with pre-existing conditions. Our 2 dogs are old now, of course a lot of pre existing. My policy with Trupanion ended on March 11, 2022, and I just checked while I am writing this, I can still access my account.

Insurer: Trupanion

By:

Useful
Verified March 23, 2022

Forever grateful, Trupanion!!!!

I started with 3 dogs that 2 I insured with Healthy Paws because the premiums started to be lower but one of my dogs is a labrador/german shepherd mix and they don't cover hip dysplasia. I was able to get it thru Trupanion. Our lab/gs mix had a lot of health issues that required several surgeries. I understood that the premiums increase as years went by but never had any problems with any of our claims, and we had many many claims, none was denied. All of our 3 dogs are same age, 15 years now. Last year, Healthy Paws decided to increase our premiums for both dogs at over 100% (yes, more than doubled with less claims than Trupanion). They lied about sending me an email months before, and I never delete my emails, I never received notification of premium increase. Trupanion's premium stayed the same for this year which I am so glad because our beloved Max was able to continue to be seen by his vet until it was time for him to have eternal rest. I had to cancel my other 2 dogs' insurance with Healthy Paws last Oct 31, 2021 and not even at the end of the policy, they cut my access to their online accounts! I am so mad because I had to find a replacement insurance (ASPCA) and have to deal with pre-existing conditions. Our 2 dogs are old now, of course a lot of pre existing. My policy with Trupanion ended on March 11, 2022, and I just checked while I am writing this, I can still access my account.

Insurer: Trupanion

By:

Useful
Verified March 23, 2022

My claim was processed fairly quickly for being submitted on a weekend and my questions were answered immediately

My claim was processed fairly quickly for being submitted on a weekend and my questions were answered immediately

Insurer: Trupanion

By:

Useful

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