Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Congratulations to Trupanion for the professionalism, courtesy, and superb customer service displayed by their staff.
I recently submitted three invoices to Trupanion in relation to a condition that my pug was diagnosed with. Within three days Trupanion approved the claims and I got back whatever our policy allowed. During the process I had to call and speak to a couple of Trupanion claims specialists. They were so lovely, cheerful, courteous, professional and helpful. That's all we, as customers, need when we are dealing with issues relating to a sick pup. It just gives you one less thing to worry about. Thank you Trupanion!
Insurer: Trupanion
By: Yvonne
Absolutely Fantastic Service!
We've had this policy for our beloved cat for over 10 years. Trupanion has lived up to and exceeded our expectations each and every time. It gives us TOTAL peace of mind that if and when our cat needs medical assistance, whether simple or complex, Trupanion will back us up as a solid insurance company. Well done!!
Insurer: Trupanion
By: Farooq
Absolutely Fantastic Service!
We've had this policy for our beloved cat for over 10 years. Trupanion has lived up to and exceeded our expectations each and every time. It gives us TOTAL peace of mind that if and when our cat needs medical assistance, whether simple or complex, Trupanion will back us up as a solid insurance company. Well done!!
Insurer: Trupanion
By: Farooq
I love the company but Piper had a Dorian when she was a yr old.
I love the company, but Piper had a Dorian when she was a yr old...then at 5 yrs after many backpacking , hiking trips, blew her knee and needed Tplo... Not covered ?? Still recommend though.
Insurer: Trupanion Canada
By:
Happy With Trupanions Services
Been very easy to submit claims
Insurer: Trupanion Canada
By:
Every interaction I have had with Trupanion has gone smoothly simply and quickly.
Every interaction I have had with Trupanion has gone smoothly, simply and quickly. Given the correlation with medical treatments for my pet, this is greatly appreciated.
Insurer: Trupanion Canada
By:
Fantastic service thought when it was time to make a claim it would be a problem.
Fantastic service, thought when it was time to make a claim it would be a problem. Not at all!!! Thank you so much and Yoshi thanks you as well!!
Insurer: Trupanion Canada
By:
First time we have had insurance and we are very happy with Trupanion .
First time we have had insurance and we are very happy with Trupanion . Easy to deal with at the vets when doing a claim. Will definatley recommend Trupanion
Insurer: Trupanion Canada
By:
Quick reply was appreciated.
Quick reply was appreciated. The fact that behaviour notations are not covered was disappointing. I know lots of dogs suffer from anxiety and to have a drug that helps them is important. Also getting a notice rates are going up and this is not covered wasn’t good. Overall we have been happy with Trupanion.
Insurer: Trupanion Canada
By:
Great Experience
The insurance coverage was well explained. All my questioned were answered. The advisor was fantastic.
Insurer: Trupanion Canada
By: