Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified April 11, 2022

Lemonade is the best pet insurance

It is so easy to file a claim and our reimbursements are in our bank the same day. Lemonade makes the process of pet insurance so clear and user friendly. 10 out 10 would recommend!

Insurer: Lemonade

By: Aaron

Useful
Verified April 11, 2022

Easy claims process

The Healthy Paws claims process for our baby's CCL surgery was quick and easy. We chose the vet and the payout amount was as promised in the policy, and the wait time was within two weeks. I definitely recommend this company for veterinary insurance!

Insurer: Healthy Paws

By: Laura

Useful
Verified April 11, 2022

Worst product ever. Did everything to weasel out of paying

Offered no help until I told them to keep their $77 out of a $971 vet bill fir extraction of an abscessed molar. A customer service agent got involved and helped but the fighting to get even the tiny coverage offered after 7 years of paying and being overcharged all that time with no rebate for the overcharge has left me feeling scammed and humiliated. My dog was never covered. Waste of 3000 dollars I could have put in an account for her. Never again.

Insurer: Trupanion Canada

By: Janet

Useful
Verified April 11, 2022

Best choice for the pups

Using Lemonade pet insurance has been the easiest and best decision we could have made for the boys. We shopped around for a bit but ultimately decided on Lemonade because of the ease of their app and claim process. You can customize the package to fit exactly what you need for your pet and the price is affordable. All of the claims we've done so far have been processed within, I kid you not, a few seconds at most. Super easy app, super easy claim process.

Insurer: Lemonade

By: Claudia

Useful
Verified April 11, 2022

Easiest pet claim ever!

Been a great experience so far with Lemonade. And placing a claim was so easy!

Insurer: Lemonade

By: Deb

Useful
Verified April 11, 2022

Friendly user

Very easy to open a claim. Got the money back in about 2h.

Insurer: Lemonade

By: Aline

Useful
Verified April 11, 2022

Because of the prompt reply to my claim.

Because of the prompt reply to my claim. I faxed the claim on Friday and replies were emailed early Saturday. The 9th.

Insurer: Trupanion Canada

By:

Useful
Verified April 11, 2022

I used it previously with my last dog who developed cancer and having Trupanion allowed me to provide the treatment he needed to extend his life.

I used it previously with my last dog who developed cancer and having Trupanion allowed me to provide the treatment he needed to extend his life.

Insurer: Trupanion Canada

By:

Useful
Verified April 11, 2022

Peace of mind in hard times

I’m so blessed to have Trupanion on my side! Claims are so easy to submit and paid out quickly. Thank you for making hard times easier.

Insurer: Trupanion Canada

By:

Useful
Verified April 11, 2022

My experiences are always very professional and my concerns are always addressed.

My experiences are always very professional and my concerns are always addressed. Every time I have had to call in the customer service has been great!! Turnaround time on claims is very quick.

Insurer: Trupanion Canada

By:

Useful

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