Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified April 19, 2022

easy to use on line for claim submission.

easy to use on line for claim submission. I don't understand why costs for specialty and emergency vet visits aren't covered...

Insurer: Trupanion Canada

By:

Useful
Verified April 19, 2022

Murphys mom.

Good coverage. Knowledgeable service person

Insurer: Trupanion Canada

By:

Useful
Verified April 19, 2022

Happy Customer, Mocha says thank you!

I was very surprised how fast the claims I sent were processed. Also, an estimate for surgery was also answered quickly, 24 to 48hrs reply.

Insurer: Trupanion Canada

By:

Useful
Verified April 19, 2022

We have never had anything covered by Trupanion despite multiple trips to the vet.

We have never had anything covered by Trupanion despite multiple trips to the vet. We have paid a lot in vet bills. We aren’t sure it’s worth having Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified April 19, 2022

Unsatisfied Client

When I first purchased trupanion 12 years ago there weren't too many other pet insurance companies available, now there are that don't have so many rules/polices. Plus the fees keep going up - for what - everytime I submit a claim it is denied because it was a pre-existing condition! I called other companies and this is not the case.....I am considering switching to another company.

Insurer: Trupanion Canada

By:

Useful
Verified April 19, 2022

Happy customer

For the past couple of years, I’ve questioned myself on if we should keep Trupanion as we were blessed to have a happy, healthy pup. About 6 months ago we noticed some changes in our girl. After some serious testing, she was diagnosed with Cushing Disease, something that will affect her for the rest of her life. The treatment for Cushing is very expensive. Thanks to our Trupanion policy, we do not need to worry about the costs for treatment and can focus on helping our girl heal. Thank you Trupanion!

Insurer: Trupanion

By:

Useful
Verified April 19, 2022

Fur baby mom

I like how simple it is to submit a claim, and how quickly you send a check. I recommend Trupanion to all my friends. :)

Insurer: Trupanion

By:

Useful
Verified April 19, 2022

I love you guys! Nothing bad to say!

Super fast and super easy

Insurer: Trupanion

By:

Useful
Verified April 19, 2022

this was a very helpful chat and the coverage is more comprehensive than I realized

this was a very helpful chat and the coverage is more comprehensive than I realized

Insurer: Trupanion

By:

Useful
Verified April 19, 2022

Peace of mind with Trupanion

Trupanion doesn't cover my dog in the same manner or breadth that my health insurance covers me. It's largely something that would help pay for veterinary care after something extreme. It's the first time we've have veterinary insurance in the 40+ years we've had pets. So far -- thank goodness -- it hasn't been worth it from a monetary perspective. Our last dog died suddenly from a tumor in his heart that caused serious complications when it eroded through the heart wall. We only knew this happened because he was hooked up to a heart monitor and then had an echocardiogram -- both very expensive procedures for which we had to pay out-of-pocket.

Insurer: Trupanion

By:

Useful

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