Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified May 16, 2022

Best investment in my little one!

My pup suffered a 2nd bout of pancreatitis, requiring 2 days of hospital care. Our local vets don’t offer overnight care so we had to transfer her from emergency hospital to the regular clinic each day, requiring a 2 hour round trip each time. It was hard enough to worry while being without her but knowing Trupanion would cover most of the expense certainly helped. Claims were processed quickly and payment is much appreciated. Thank you, everyone at Trupanion!

Insurer: Trupanion

By: Darla

Useful
May 16, 2022

Easy and quick

I adopted my cat in November 2021 and by February 2022 he became quite sick. I had luckily purchased Lemonade Pet Insurance the month prior, to start the year off. I submitted multiple claims and they were handled quickly. Reimbursement was lightning fast, which was a pleasant surprise. My sweet kitty ended up passing in May 2022 and even though his end of life wasn't covered, it was nice that I didn't have to go through a long process of trying to get his past claims completed and I was able to close the policy quickly. I ended up purchasing another policy for the cat I rescued the following week and have recommended to others already.

Insurer: Lemonade

By: Kaitlin

Useful
Verified May 16, 2022

Happy to join Trupanion

Easy to get information and i like the coverage plans

Insurer: Trupanion Canada

By: Pat

Useful
Verified May 16, 2022

I have been with Trupanion for all my pets.

I have been with Trupanion for all my pets. You have been very clear ahead of time about policy coverage and limitations.

Insurer: Trupanion Canada

By: Jackie

Useful
Verified May 16, 2022

They were prompt to pay but they sent it to the vets not met like I asked them before

They were prompt to pay but they sent it to the vets not met like I asked them before

Insurer: Trupanion Canada

By: Roger

Useful
Verified May 16, 2022

Forever grateful to Trupanion

Trupanion is always there for my pup …. Being diagnosed with idiopathic renal hematuria , was and is stressful , Otis can pee blood for 6+ weeks at a time becoming anaemic requiring blood work meds and possibly surgeries. Trupanion take the financial stress out of an extremely stressful situation. Thank you Trupanion for the great service , fast and friendly and compassionate staff. Its so appreciate it .

Insurer: Trupanion Canada

By: Lisa

Useful
Verified May 16, 2022

Trupanion is a great pet insurance

Best , and fastest claim reimbursement ever! So glad we have this for Jasper.

Insurer: Trupanion

By: Cheryl

Useful
Verified May 16, 2022

Great customer service

Carole was very helpful, spent a longtime with me explaining the coverage and answering all of my questions.

Insurer: Trupanion

By: Jeanne

Useful
Verified May 16, 2022

Claim response and service are great.

Fabulous claims experience every time ... very quick. Thank you

Insurer: Trupanion

By: Rich

Useful
Verified May 16, 2022

I sent all the paperwork for claims to be processed.

I sent all the paperwork for claims to be processed. One page was double sided and one side was not scanned by Trupanion…so I had to take a pic of the first page and email it to Trupanion. Good thing I had a complete copy of what I sent.

Insurer: Trupanion

By: James

Useful

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