Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
Other Categories
Great Service as always.
Always prompt payment, usually within a day. Impressive!
Insurer: Trupanion Canada
By: Sheila
Our itchy pup gets relief
Seamless experience! Sadly our pup encountered allergies and had to be tested. While we have a higher deductible, getting back anything was a help! Our claim was handled through our vet and our refund in our account in under a week!! Very impressed and pleased, as I was hesitant about pet insurance initially. Not anymore!
Insurer: Trupanion Canada
By: Melody
Lewis's Urinary Stones
The online form to fill out was very quick and easy to Navigate and the turn around time for a response was unexpectedly fast. In the 8 years I've been paying into my dogs insurance this was the first claim I've made and the whole experience with Trupanion was way above my expectations.
Insurer: Trupanion Canada
By: Chris
Great Pet Insurance
Claim status is provided and claims are processed in a timely manner.
Insurer: Trupanion
By: Ann
Even though my Annie passed away in December & I just received a bill from the vet Trupanion honored the bill.
Even though my Annie passed away in December & I just received a bill from the vet Trupanion honored the bill. Thanks so much for taking care of it in a timely manner.
Insurer: Trupanion
By: Laura
Great experience with Trupanion
Trupanion is very good at paying claims. And customer service is excellent.
Insurer: Trupanion
By: Audrey
Extremely professional, fair, and transparent insurance company.
I was one of PHI Direct's early customers and I took a chance on them when my previous provider closed up shop. Since the very start, I have found their sign up and fees to be very reasonable and easy to understand. I appreciate the level of professionalism in the documents they send and in their customer service communication. There are no surprises since everything is laid out clearly in the paperwork. Making a claim was super easy, and they answered any and every question I had very transparently. I am very happy with this company and hope to be with them for as long as I have my cats!
Insurer: PHI Direct
By: Sarah
The best insurance!!!
This insurance has been a blessing. Our puppy developed health problems unexpectedly. Because we had insurance, she is able to get the care she needs. Trupanion has honored their agreement and pays all of the claims.
Insurer: Trupanion
By: Deirdre
Always pay for health bills quickly
Always pay for health bills quickly
Insurer: Trupanion Canada
By: Janice
Responses are not received in a timely fashion.
Responses are not received in a timely fashion. My claim was denied unfairly and now I have to appeal it. I was told the rep would reach out to the vet and now days later I am told I need to get the form filled out by the vet. I explained why the claim should be considered under a previous deductible but no one even acknowledged it.
Insurer: Trupanion
By: Alida