Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Lee Bainbridge Loves Pets Best ❤️
I cannot say enough about how Pets Best has helped my dog Lee and me. Pets Best is the BEST! They have been there for us. Their claims process is very easy and quick. Their customer service is outstanding and so helpful. We are grateful to be with Pets Best!
My experience was wonderful
My experience was wonderful. Being stressed out w my doggie being sick then not having to send bills directly to Trupanion. My vet took care of sending bills directly n it was stress free. Thank you!
Insurer: Trupanion
By: Dawn
Thank God for Spot Pet Ins
Diesel my 7 year old Chihuahua became quite ill on Friday May 29th. He stopped eating and drinking. That night he began scream-crying due to horrific pain. Sat morning he couldn't lift his head. I thought he was dying. I took him to an Emergency Animal hospital. X-ray showed a small square object in his stomach. Once surgically removed, the vet noticed irritation on his intestine. She opened to find a foreign object blocking any bowel movement. My vet bill was $4213.61. Submitted a claim on June 1 and received payment on June 11. After deductible, Spot Pet covered 80%. My cost: $1242.72. Thank God for Spot Pet insurance. Thank you! Thank you!
Insurer: Spot
By: Sandra
Best decision to get our pet insurance!
I had a great experience submitting my claims and getting reimbursed in a timely manner. This is the first year I have used pet insurance and I am so happy I had it.
Insurer: MetLife
By: Dawn
Baxter's 2025/2026 claims
I submitted multiple claims at once, one almost 10 months old. Pets Best paid all of the claims quickly and in accordance with the terms of my policy
Insurer: Pets Best
By: LInda
Denys claims
You have denied claims and my vet, my agent who sold me the policy, and I have spent months and hours giving you everything you ask and you still continue to deny causing additional stress and wasting time. Extremely poor customer service, and false advertising. Pay what you owe, as it is not fair to deny claims and even when we call they don’t understand why.
Insurer: Trupanion
By: Shorty
Super fast reimbursement
Super fast reimbursement. Easy to navigate website!
Insurer: Pumpkin
By: Dog mom
So happy I chose Spot!
I have no complaints at all about Spot pet insurance! I've had dogs for most of my life and this is the first time I have bought pet insurance. I'm so glad that I chose Spot and we couldn't be more pleased with their service! The claim process is simple and completed in a very timely manner.
Insurer: Spot
By: Debbie Shuttleworth
Easy to fax documents in!
I fax my claim information in and it starts getting processed right away! The turn around time is quick too.
Insurer: MetLife
By: Dr Debra L Blight
Pets Best always comes through!
"Our small dog is fairly healthy but has some issues with skin allergies and colitis from time to time. When that occurs, it results in a vet visit. Pets Best always comes through to help with those costs! "