Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


Verified September 29, 2022

The Best Pet Insurance Out there

I have used Healthy Paws for over 10 years and boy has it been a life saver on our pocket book. This is the best insurance I have ever seen and the process is so easy. Just email an invoice and within a few days there is a deposit in my bank account. They are always so caring & follow up to see how our fur babies are doing after a big surgery or treatment. Such a special touch! From the first month we adopted one of our babies he needed a root canal & no issues with being compensated 90% back to now, 10 years later he is being treated for cancer and still 90% pay back of all the vet bills. So worth peace of mind and the premiums I pay to know they will be able to get the best treatment out there & no questions asked. I highly recommend Health Paws to all my family & friends and will use them for all my future babies as well... LOVE THEM~

Insurer: Healthy Paws

By: jill

Useful
Verified September 29, 2022

Claim for my little dog Belle

Although there was a problem where I submitted my claim for medication for a condition that had long since had it's deductible paid and was at first told that I would get nothing back on the claim I submitted, once I appealed the claim was paid. Trupanion looked into this and found they were in error and quickly corrected it. That was good service.

Insurer: Trupanion Canada

By: Jackie

Useful
Verified September 29, 2022

Sick kitty got better, got reimbursed

Processing the claim was easy, snap a photo of vet bill and all good. There was a problem with the cheques. The letters and cheques were not properly perferated and cause an issue with my Bank's ATMs. Got it resolved so it's all ok.

Insurer: Trupanion Canada

By: Dustin

Useful
Verified September 29, 2022

A satisfied client

Very fast feedback of claim.

Insurer: Trupanion Canada

By: Roberta

Useful
Verified September 29, 2022

Easy to put in a claim quick service helpful customer service on the phone.

Easy to put in a claim, quick service, helpful customer service on the phone.

Insurer: Trupanion

By: Aimee

Useful
Verified September 29, 2022

Trupanion Saved the Day for Stephan!

Great customer service! Trupanion has helped me greatly with my miniature dachshund's spinal chord problems. They were a life saver!

Insurer: Trupanion

By: Deidre

Useful
Verified September 29, 2022

Have always received excellent customer service.

Have always received excellent customer service. Claims are turned around quickly.

Insurer: Trupanion

By: Theresa

Useful
Verified September 29, 2022

1 bad experience leaves a mark

I love trupanion, that's why I've been with you all these years with 3 different dogs. However, this time around isn't the stellar experience I usually have. Dalek went to the vet because he is sick. The vet was not able to figure out what was wrong and sent me to a specialist. I was still ok with that being considered as a new incident. However, when the specialist had to do additional tests as a continuation and was charged for that as a new claim, I wasn't too happy. I reached out to you guys and was told I need to jump through hops and make the specialist do extra work when you can just look at his treatment and see this is obviously a continuation. We are talking about only $50 for the deductible which was a huge deal for you guys. If we look back, there are checks I never deposited from trupanion that I could be reaching out to you guys about. There are other vets Dalek had gone to that I never submitted the claim for that I can come to you to cover. Such as an eye specialist just earlier this year that cost a pretty penny. I'm sure there are hundreds of dollars I can claim with trupanion but you guys made a stink over $50 during a very difficult year for Dalek and myself

Insurer: Trupanion

By: Miriam

Useful
Verified September 29, 2022

Joerdan quickly got to the root of my billing/coverage question and supplied a direct simple answer.

Joerdan quickly got to the root of my billing/coverage question, and supplied a direct simple answer. If only everything was this clear!

Insurer: Trupanion

By: Jim

Useful
Verified September 29, 2022

Just love Trupanion!

My claim was filed, reviewed, approved, and paid in less than an hour.

Insurer: Trupanion

By: Jean

Useful

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