Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


October 20, 2022

Loopholes for every possible claim

Pet's Best will do absolutely every cheap trick possible to avoid paying out for your coverage. I had a cat that I found as a stray and thus had no medical history who once urinated outside the litter box for a purely behavioral reason during the waiting period, and it was used to deny all claims in the future that had to do with kidney and liver disease. They have loopholes for every possibility to avoid paying you anything, and as such, I literally never got any payment for anything except for the wellness visits that were explicitly included in the premium package. I canceled the policy once it became clear that this insurance company is simply a scam that will take your premium and never cover you, even for thousands of dollars of hospitalization and vet clinic fees that were not considered part of the pre-existing conditions. Do not get Pet's Best -- you may as well just throw away that money.

Insurer: Pets Best

By: Jonathanq

Useful
Verified October 20, 2022

A lifesaver, in many ways.

Always easy, always fast, always perfect. I’m sure there are some people for whom the “per incident” structure doesn’t work as well, but for me and Wally, Trupanion has been amazing because all my non-routine vet care costs are related to his cancer. So I absolutely love and recommend it to all.

Insurer: Trupanion

By: Jennifer

Useful
Verified October 20, 2022

Claim for veterinary dental procedures

Claim, which was part of an ongoing medical issue, was handled very promptly.

Insurer: Trupanion

By: Mary

Useful
Verified October 20, 2022

Sedona's care

Claims are always done quickly and compensation received also quickly. Am very happy with Trupanion for my pet.

Insurer: Trupanion

By: Louise

Useful
Verified October 20, 2022

Great claims experience

Claims experience has been great. I just am very frustrated that my monthly charge hasn’t creased so much since I signed up with you all

Insurer: Trupanion

By: Jennifer

Useful
Verified October 20, 2022

Easy because the hospital submitted the claim for me.

Easy because the hospital submitted the claim for me.

Insurer: Trupanion

By: Alexandra

Useful
Verified October 20, 2022

I have always had the very best experience with Trupanion.

I have always had the very best experience with Trupanion. Very helpful, claims handled and reimbursement paid in a very timely manner. Excellent customer service!

Insurer: Trupanion

By: Elisa

Useful
Verified October 20, 2022

Carly

I have recommended Trupanion to MANY people ever since you paid for my dog’s dental surgery in February 2022

Insurer: Trupanion

By: Karen

Useful
Verified October 20, 2022

Simple and fast claim processing!

I was very impressed with the turnaround time on the claim and how responsive customer service was to my questions. I've ALREADY recommended Trupanion to a few friends. :)

Insurer: Trupanion

By: John

Useful
Verified October 20, 2022

Reliable kind and personable.

Reliable, kind, and personable. So grateful for their hassle free and prompt financial help insuring my dog during a stressful time.

Insurer: Trupanion

By: Yasi

Useful

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